Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deborah Faccenda

Hackettstown,NJ

Summary

Sales Professional with solid project management and administrative experience. Works well under pressure, while providing exceptional customer service, interpersonal and leadership skills. Able to adapt quickly to changing priorities that demonstrate professionalism and attention to detail. Results oriented individual who excels at meeting and surpassing objectives through prioritization and independent action.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Commercial Sales Specialist

Micro Strategies Inc
12.2014 - Current
  • Increased client satisfaction by providing exceptional customer service and addressing commercial sales inquiries.
  • Boosted revenue with targeted marketing strategies for products and services within State and Local Government/Higher Education Markets. Built out Public Sector over 5 years from $200K to $12 mil. Territory.
  • Developed long-term relationships with clients, resulting in repeat business and referrals leading to sales target achievement.
  • Collaborated with internal teams to ensure efficient delivery of IT solutions to commercial and SMB Clients. Delivered Comprehensive product presentations, demonstrating in depth product knowledge, tailored to clients needs.

Surgical Administration

Atlantic Health Systems/Overlook Hospital
01.2011 - 12.2014
    • Prioritized tasks to ensure daily deadlines were met.
    • Updated billing procedures to become more profitable.
    • Delivered exceptional customer service to physicians and their staff, managing over 100 calls daily.
    • Certified in practices and procedures as required.

Administrative Support Assistant

Muscanetcong Valley Community Association
06.2004 - 12.2010
  • Streamlined office processes by implementing efficient administrative procedures, resulting in increased productivity.
  • Assisted with grant writing.
  • Managed transportation requirements for four schools ensuring cost effective goals were met.
  • Provided exceptional customer service by addressing inquiries promptly and professionally, nurturing positive client relationships.
  • Collaborated with cross-functional teams to complete projects on time and within scope, meeting organizational objectives.

Marketing Project Manager

Computron Technologies Corporation
01.1993 - 01.1999
  • Increased brand awareness by implementing strategic marketing campaigns including Direct Mail to increase revenue 30%.
  • Streamlined project management processes for improved efficiency and timely completion of tasks.
  • Enhanced customer engagement with targeted email marketing campaigns and personalized content. Supervised creation of an Inside Sales Team.
  • Developed comprehensive marketing plans, resulting in increased lead generation and sales conversion. Coordinated Trade show promotions and Initiated First Annual End User Conference.

Regional Sales Director/Southeast Sales Manager

U.S. Integrated Technologies
01.1988 - 01.1993
  • Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
  • Developed and executed sales plans for consistent growth in revenue and profitability consistently ranking among the top 3 territories for revenue and growth.
  • Expanded market share by identifying new business opportunities and cultivating partnerships with key stakeholders.
  • Led a high-performing sales team, providing coaching and mentoring to achieve ambitious targets.

Education

Business Administration And Management

Montclair State University
Montclair, NJ

Skills

    • Pipeline Management
    • Territory Management
    • CRM Proficiency
    • Goal-Oriented
    • Competitive Analysis
    • Sales Presentations
      • Customer Relationship Building
      • Effective communication
      • Cross-selling
      • Active listening
      • Business development
      • Account management

Certification

Sandler Sales Training-Bronze Certification, March 2023

Veeam Certified Sales, Jan 2022

Veeam Technical Sales Certification, June 2023

Hewlett Packard Enterprise Certification Solution Foundations, Jan. 2024

Hewlett Packard Enterprise Sales Certification Hybrid It Solutions, Sept. 2023

Hewlett Packard Enterprise Sales Certification Hybrid IT, Intelligent Edge and Services, Aug. 2022

Hewlett Packard Enterprise Sales Certification IT Business Conversations, Aug. 2021

Hewlett Packard Enterprise Sales Certification Enterprise Solutions, Aug. 2020

VSP-VMWare Cloud Foundations- 2024

Racktop- Certified Sales- 2024

Nutanix Platform Sales Representative AOS5, June 2021

Timeline

Commercial Sales Specialist

Micro Strategies Inc
12.2014 - Current

Surgical Administration

Atlantic Health Systems/Overlook Hospital
01.2011 - 12.2014

Administrative Support Assistant

Muscanetcong Valley Community Association
06.2004 - 12.2010

Marketing Project Manager

Computron Technologies Corporation
01.1993 - 01.1999

Regional Sales Director/Southeast Sales Manager

U.S. Integrated Technologies
01.1988 - 01.1993

Business Administration And Management

Montclair State University

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Deborah Faccenda