Deborah Fee
Gahanna
Summary
Knowledgeable Cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
19
19
years of professional experience
Work History
Cashier
Kroger's Supermarket
04.2024 - 01.2026
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Worked flexible schedule and extra shifts to assist with business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Apartment Leasing Consultant
Highmark Residential/Savannah Cove Apartments
11.2021 - 12.2022
- Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
- Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
- Verified tenant incomes and other information before accepting lease applications.
- Increased apartment occupancy rates by conducting engaging property tours and addressing prospective tenants'' concerns.
- Trained new team members on company policies and best practices, supporting their professional growth within the industry.
Apartment Leasing Consultant
Gatehouse Management/Savannaa Cove Apartments
03.2007 - 11.2021
- Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
- Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
- Increased apartment occupancy rates by conducting engaging property tours and addressing prospective tenants'' concerns.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Trained new team members on company policies and best practices, supporting their professional growth within the industry.
Education
Associate of Arts - Business Administration
Muskingum Area Technical College
Zanesville, OHAssociate of Arts - Customer Service
Gracehill Vision
Tarpon Springs, FLSkills
- Superior command of customer service skills in person, telephone technique as well as written and oral communication
- Ability to multitask, think outside the box and be a leader as well as a team player to achieve problem resolution
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Reliability and punctuality
- Dedicated and loyal
Objective
To embark on a challenging career utilizing my extensive background, knowledge and experience while upholding the integrity of the company I'm employed.
Timeline
Cashier
Kroger's Supermarket
04.2024 - 01.2026
Apartment Leasing Consultant
Highmark Residential/Savannah Cove Apartments
11.2021 - 12.2022
Apartment Leasing Consultant
Gatehouse Management/Savannaa Cove Apartments
03.2007 - 11.2021
Associate of Arts - Business Administration
Muskingum Area Technical College
Associate of Arts - Customer Service
Gracehill Vision
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