Hi, I’m
Deborah Fiore
Arvada,CO
Overview
33
years of professional experience
1
Certification
Work History
Bethany Rehabilitation Center
Nurse Aide Clinical Externship
01.2014
Job overview
- Shadowed a Certified Nurse Aide at Bethany to Practice Skills Acquired
- Performed over Seventy Nurse Aide Skills
- Witnessed How to Electronically Document Various Measurements and ADLs Specific for Each Individual Resident
Healthone Hospice
Hospice Aide
06.2021 - 11.2024
Job overview
- Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
- Enabled family members'' involvement in the hospice experience through effective communication and emotional support.
- Served as an advocate for patients'' rights and interests to ensure that their wishes were respected during all stages of hospice care provision.
- Promoted a holistic approach to end-of-life care by incorporating various relaxation techniques such as music therapy or aromatherapy into daily routines.
- Improved patient satisfaction by assisting with personal hygiene tasks, ensuring cleanliness and dignity.
- Facilitated smooth transitions between different stages of hospice care by effectively coordinating with home health aides, nurses, social workers, physicians, and volunteers.
- Comforted family members, offered attentive listening and high level of emotional support.
- Prevented bedsores and other potential complications by regularly repositioning immobile patients and maintaining proper body alignment.
- Positioned patients to provide comfort and promote better body alignment.
- Collaborated with interdisciplinary team members to develop personalized care plans tailored to each patient''s unique requirements.
- Assisted in the management of end-of-life symptoms through the implementation of non-pharmacological interventions such as massage, guided imagery, or relaxation exercises.
- Ensured continuity of care by accurately documenting patient progress, observations, interventions, and outcomes in medical records.
- Maintained a safe and comfortable environment for patients through regular monitoring of vital signs and reporting changes to medical staff.
- Upheld ethical principles surrounding confidentiality and patient autonomy throughout all interactions with patients, families, colleagues, or other stakeholders involved in hospice care.
- Assisted patients in achieving optimal mobility by supporting them during transfers, ambulation, and positioning activities.
- Provided emotional and spiritual support to patients and their families, contributing to peaceful end-of-life experience.
Brookdale Meridian Senior Health
CNA/RNA
05.2018 - 06.2021
Job overview
- Performed and Accurately Documented ADLs for Residents
- Excellent Customer Service with Residents, Families, and Supervising RN and LPNs
- Responsible for Training all New Hired Associates According to Company Policies and Procedures
- Daily Vitals for Residents and Patients
- Assisted Residents with Restorative Programs after Therapy Discharge
Broomfield Skilled Nursing
CNA
08.2017 - 03.2018
Job overview
- Performed and Accurately Documented ADLs for Residents
- Excellent Customer Service with Residents, Families, and Supervising RN and LPNs
- Responsible for Training all New Hired Associates According to Company Policies and Procedures
- Daily Vitals for Residents and Patients
Arvada Care and Rehabilitation
CNA
03.2015 - 08.2017
Job overview
- Performed and Accurately Documented ADLs for Residents
- Excellent Customer Service with Residents, Families, and Supervising RN and LPNs
- Responsible for Training all New Hired Associates According to Company Policies and Procedures
- Daily Vitals for Residents and Patients
Aerocare
CSR
05.2013 - 06.2014
Job overview
- Juggled Frequent Incoming Calls on Multiple Lines
- Insurance Verification
- Appointment Setting for Oxygen Set-up
- Scanning, Filing, and Collecting Copays
- Responsible for Catching Missing Information from Physician’s Orders for Billing Purposes
AmeriPath
Client Service Representative
06.1996 - 03.2013
Job overview
- Understanding of Medical Terminology
- Experienced with EMR and Proficient with Microsoft Word and Excel
- GYN/Non GYN Specimen Handling and Processing
- Collect Pertinent Subjective and Objective Patient Data and Report S/S Requiring Immediate Attention
- Working Knowledge of Human Anatomy, Physiology, and Pathology
- Strong Oral and Written Communication Skills
- Responsible for Training all New Hired Associates According to Company Policies and Procedures
- Courteous Telephone Skills
- Working Knowledge of OSHA, HIPAA, JCHO, and CLIA Standards, Office Procedures, and Protocols
- Accurate and Detailed Record Keeping
- Resolved Customer Inquiries and Complaints in an Efficient Empathetic Manner
- Cross Trained and Provided Back up for Fellow Customer Service Associates and Managers
- Adhered to Confidentiality Requirement at all Times
- Assumed Ownership over Team Productivity and Managed Work Flow
- Effective Liaison Between Customers and Internal Departments
- Performed Clerical Duties to Include Filing, Data Entry and Answering High Volume Calls on Multiple Lines
Exempla Lutheran
Phlebotomist
06.1991 - 06.1996
Job overview
- Expert Phlebotomy Skills Including Venous and Micro Collection Technique
- Pediatric and Geriatric Blood Collection
- Verify and Enter Requested Testing in LMS
- ICU, CCU, ER as well as High Volume Outpatient Lab Draws
- Collected Patient Specimens and Recorded Data to Include Vital Signs
- Specimen Processing, UA Dipstick, and Microscopy
- Provided a Comforting and Soothing Environment to Ease Patient’s Fears
- Excellent Oral Communication Skills with Patients, Coworkers, and Supervisors
Education
Pima Medical InstituteDenver, CO
Nurse Aide Training Certificate
01.2014
Pima Medical InstituteDenver, CO
Phlebotomy Certificate
01.1991
Technical Education CenterDenver, CO
GED
01.1990
Skills
- Compassionate caregiver
- Reliable team player
- Patient monitoring
- Dressing assistance
- Compassionate
- Infection control
- Feeding assistance
- Transfer techniques
- Reliable transportation
- Valid state driver's license
- Basic housekeeping
- Companionship and emotional support
- Oral hygiene
- Bathing assistance
- End-of-life care
- Records management
- Compassionate care
- Urinary catheter care
- General housekeeping
- Quick problem solver
- Dementia and Alzheimer's care
- Toileting assistance
- Range of motion exercises
- Companionship
- Calm and level-headed under duress
- Direct patient care
- HIPAA compliance
- Documenting behaviors
- Light housekeeping
Certification
- Nurse Aide Certification, State of Colorado
- License Number: NA00764257
Timeline
Hospice Aide
Healthone Hospice
06.2021 - 11.2024
CNA/RNA
Brookdale Meridian Senior Health
05.2018 - 06.2021
CNA
Broomfield Skilled Nursing
08.2017 - 03.2018
CNA
Arvada Care and Rehabilitation
03.2015 - 08.2017
Nurse Aide Clinical Externship
Bethany Rehabilitation Center
01.2014
CSR
Aerocare
05.2013 - 06.2014
Client Service Representative
AmeriPath
06.1996 - 03.2013
Phlebotomist
Exempla Lutheran
06.1991 - 06.1996
Pima Medical Institute
Nurse Aide Training Certificate
Pima Medical Institute
Phlebotomy Certificate
Technical Education Center
GED
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