Deborah Forrest
Whitman,MA
Summary
Accomplished Dental Assistant/Receptionist with proven expertise in inventory management and patient relations, honed at Dr.Riley&Dr.Han. Excelled in equipment sterilization and electronic charting, enhancing office efficiency and patient care. Demonstrated commitment to OSHA regulations and dental staff support, ensuring a safe and positive environment for both patients and colleagues.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Dental Assistant/Dental Office Receptionist
Dr.Riley&Dr.Han
01.1995 - 04.2024
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared patient x-rays and images for dentist review.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Took dental images following strict patient protection rules, applying lead aprons.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
- Prepared and sterilized instruments and materials for use by dentists.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Conducted communications and transactions with patients and visitors to foster positive experience.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Helped patients complete necessary medical forms and documentation.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Education
Dental Assistant
Boston Public School Training
Boston,Mass06.1985
Skills
- Inventory Management
- Equipment Sterilization
- Patient Relations
- Appointment Scheduling
- Dental terminology knowledge
- Dental Radiography
- Treatment room setup
- Dental staff support
- OSHA Regulations Knowledge
- Electronic Charting
Certification
- RDA - Registered Dental Assistant
- CPR&AED
- Invisalign Training
- Softdent Computer Training
- Care stream Computer Training
Timeline
Dental Assistant/Dental Office Receptionist
Dr.Riley&Dr.Han
01.1995 - 04.2024
Dental Assistant
Boston Public School Training