Driven and resourceful administrative professional with 15+ years of experience. Self-motivated and skilled in managing multiple projects simultaneously. Keen attention to detail and strong decision-making skills. Able to perform effectively independently or in team environments.
Overview
18
18
years of professional experience
Work History
Executive Assistant
K & H Properties
08.2021 - Current
Provided administrative support to two senior level executives.
Responsible for regular corporate communications between hotel owners and investors.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Handled confidential and sensitive information with discretion and tact.
Design & Pricing Assistant Manager
Brock Cabinets
07.2020 - 01.2023
Acquired new clients through collaboration with Design Manager on bids and pricing.
Supported management in price-setting decisions and managed multiple deadlines while maintaining high attention to detail, resulting in timely completion of assigned tasks.
Trained and developed team of three designers.
Successfully managed design and purchasing of cabinets for multiple residential homebuilders throughout South Carolina.
Guest Engagement Specialist
Hilton Worldwide
05.2016 - 07.2020
Built long-term, loyal customer relations by providing excellent service to Hilton Honors members.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Created personalized solutions for customers with complex issues.
Corporate liaison between hotel management and customer to resolve issues to 100% satisfaction.
Administrative Assistant/Front Desk Receptionist
Palmetto Commercial Properties
07.2005 - 02.2016
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Provided support to property managers and accountant through monthly tenant and vendor reports.
Facilitated monthly executive meetings, maintaining confidentiality of sensitive information.
Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for company.
Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.