Dedicated candidate eager to leverage knowledge in education, social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Social Services Manager
Tallahassee Memorial Hospital
01.2023 - Current
Improved patient treatment outcomes by conducting thorough assessments and developing customized treatment plans.
Collaborated with interdisciplinary team members to provide comprehensive care for patients with mental health disorders.
Expanded community mental health resources by coordinating outreach events, workshops, and presentations to increase awareness and reduce stigma.
Maintained detailed documentation of clinical notes, tracking patient progress throughout the course of treatment.
Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
Director of Education
IBRAIN
04.2022 - 12.2022
Networking and building professional relationships with members of the institution and the community
Developed engaging and effective curricula for TBI students aged 5 to 21.
Recruited, trained and mentored faculty and staff in best practices for instruction.
Reviewed and refreshed curriculum with faculty members to continuously improve quality of instruction.
Enhanced overall educational quality by evaluating and refining instructional programs based on data-driven assessments.
Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
Outpatient Mental Health Therapist
NYPCC
04.2021 - 04.2022
Planning, organizing, implementing, directing, and growing the Mental Health Division
Coordinated care with primary care physicians, psychiatrists, and other relevant healthcare providers to ensure seamless continuity of care for clients.
Ensure that staff performance and client experience is consistent with highest standard of care
Assess therapists' and case managers' individual performance and address shortcomings and areas needing improvement
Coordinate with Clinical Training & Compliance Manager to address documentation deficiencies and non-performance with therapists & group facilitators.
Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
Care Manager Supervisor
St Josephs Medical Center
06.2019 - 03.2021
Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
Managed staffing schedules efficiently, ensuring adequate coverage for all shifts without compromising quality or continuity of care provision.
Successfully managed caseloads while adhering to strict timelines, ensuring all clients received appropriate attention and support.
Enhanced team performance by providing ongoing coaching, training, and support to Care Managers.
Monitored staff performance and ensured adherence to regulatory requirements, maintaining a high level of quality care provision.
Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
Therapist
MPB Group, Inc
09.2017 - 05.2019
Wrote reports on clients and maintained required paperwork.
Delivered brief interventions to help clients develop healthy coping skills.
Administered, scored and interpreted psychosocial examinations for assessment of different patient markers.
Developed and maintained relationships with referral sources to support continuity of care.
Facilitated group therapy sessions, promoting a supportive environment for shared learning and growth.
Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
Teacher in Math
SAGA Innovations
08.2016 - 06.2017
Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Prepared quizzes, tests and examinations to gauge how well students were learning.
Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Participated in department meetings to provide input to colleagues about student achievement and improvement.
Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Program Manager
Loyola University Maryland
08.2013 - 05.2016
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Built teams to address project goals and objectives for multiple projects.
Established team priorities, maintained schedules and monitored performance.
Education
Doctor of Education - Curriculum And Instruction
Liberty University
Lynchburg, VA
05.2022
Master of Science - Clinical Mental Health Counselor
Johns Hopkins University
Baltimore, MD
05.2019
Bachelor of Arts - Psychology
Loyola University Maryland
Baltimore, MD
05.2016
Skills
Relationship cultivation
Risk Assessment
Multicultural Sensitivity
Assessment skills
Team building
Relationship Building
Time management abilities
Time Management
Attention to Detail
Certification
Driver's License
Limited License - Mental Health Counseling, 07/01/20
First Aid and CPR, 01/01/18
Teaching Certification
Personal Information
Willing To Relocate: Anywhere
Awards
Green & Grey Excellence Award, 05/01/15, Presented to one person in each class who not only embodies the goals and values of the University, but also challenges his/her peers to live the motto of Loyola University: Strong Truths Well Lived.
Senior Leadership Award, 05/01/16
Community Contributor Award, 05/01/15
Languages
Spanish
Limited Working
Timeline
Social Services Manager
Tallahassee Memorial Hospital
01.2023 - Current
Director of Education
IBRAIN
04.2022 - 12.2022
Outpatient Mental Health Therapist
NYPCC
04.2021 - 04.2022
Care Manager Supervisor
St Josephs Medical Center
06.2019 - 03.2021
Therapist
MPB Group, Inc
09.2017 - 05.2019
Teacher in Math
SAGA Innovations
08.2016 - 06.2017
Program Manager
Loyola University Maryland
08.2013 - 05.2016
Doctor of Education - Curriculum And Instruction
Liberty University
Master of Science - Clinical Mental Health Counselor