Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah George

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

Administrative Mortgage Financial Business

Loan Depot
Atlanta , GA
05.2020 - 08.2021
  • Interacted with customers by phone, email or in-person to provide information.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Conducted invoicing and investigated accounts receivables discrepancies.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Created and implemented standard operating procedures for records handling.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Managed calendars to strategically coordinate meetings, appointments and events.

Administrative Mortgage Financial Business

SunTrust Bank
Atlanta, GA
08.2018 - 05.2020

 Answering phones and greet visitor's

 Organize customer documents for my sales team for review

 Create and maintain a filing system both electronically and physically

 Organize meetings, scheduling appointments and making travel arrangements for my sales team

 Maintain excellent customer service and communication skills

 Supported other team members as needed

Assisted coworkers and staff members with special tasks on daily basis.

Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Sr. Financial Mortgage Admin Assistant

Fidelity Bank Mortgage
Alpharetta , GA
04.2014 - 05.2017
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

High School Diploma -

Clifford J Scott Highschool
New Jersey
09.1984

Skills

  • Excellent Customer Service & Communication Skills
  • Loan File Maintenance
  • Multi-Line Telephone Systems

Timeline

Administrative Mortgage Financial Business

Loan Depot
05.2020 - 08.2021

Administrative Mortgage Financial Business

SunTrust Bank
08.2018 - 05.2020

Sr. Financial Mortgage Admin Assistant

Fidelity Bank Mortgage
04.2014 - 05.2017

High School Diploma -

Clifford J Scott Highschool
Deborah George