Deborah Gibson
Summary
Highly organized and flexible Case Investigator with 4 + years in a remote positive the the Department of Public Health. Expertise in community management, resource management, and client needs assessment. Proficient in data accuracy, standardized protocol development and client communications.
Overview
27
27
years of professional experience
Work History
Case Investigator/Contact Tracer
Georgia Department of Public Health
09.2020 - 03.2025
- Utilized multiple databases ensuring accuracy of information and clarity of documentation
- Conducted client interviews and provided guidance to individuals identified as Covid 19 patients and persons who were exposed with the possibility of becoming infected
- Connected individuals with community resources and served as point of contact for additional inquiries
- Worked with diverse populations with a wide range of social conditions using discretion and practicing ethnical conduct
- Assisted in the development of standardized protocols for contact tracing procedures within the organization or department
- Reviewed the quality of work for contact tracers and case investigators by auditing completed interviews resulting in improvement in data accuracy and more consistent case follow-up procedures.
City Council Member
City of Alpharetta
09.1998 - 12.2007
- Assessed and evaluated the needs of 50,000+ permanent and 120,000 corporate residents
- Assisted the City of Alpharetta in securing a AAA bond rating
- Actively participated in evaluating the annual budget, development proposals, problem-solving and decision making along with Mayor and fellow council members
- Negotiated land use and economic development agreements by collaborating with stakeholders and applying regulatory knowledge, resulting in sustained high-quality city growth.
- Oversaw the development of an Environmental Center to integrate environmental education with active recreation, leading to the Atlanta Regional Commissions first Green Certified Community Award in the State of Georgia
- Successfully sponsored legislation resulting in Alpharetta earning designation of City of Ethics by the Georgia Municipal Association
Education
Master of Social Work -
Georgia State University
Atlanta, GABachelor of Social Work -
Georgia State University
Atlanta, GAAssociate of Science - Psychology
Georgia Perimeter College
Dunwoody, GASkills
- Exceptional organizational skills
- Data entry
- Microsoft Word
- Critical thinking
- Time management
- Microsoft Excel
- Stakeholder Collaboration
- Analysis skills
- Strong verbal and written communication skills
- Experienced working with diverse populations
Additional Information
After serving on the Alpharetta, Georgia City Council for nine years, I decided to return to school, resulting in my earning an Associate degree in Psychology, Bachelor of Social Work and a Master of Social Work degree. Upon completing my degrees, I provided caregiver assistance to a family member.
I was hired in 2020 by the Georgia Department of Public Health as part of their Covid 19 Response Team. I performed multiple tasks during my employment, including client interviews, contact tracing, case investigation, resource point of contact, employee training, data analysis and quality assessments of both contact tracers and case investigators. Grant funding for the Response Team was withdrawn in March 2025.
I am interested in continuing to work remotely. I have the ability to work efficiently with very little supervision while prioritizing tasks to meet deadlines. I have exceptional organizational skills plus the ability to manage multiple projects with a high degree of accuracy. I am known for building consensus and finding solutions for complex issues.
Timeline
Case Investigator/Contact Tracer
Georgia Department of Public Health
09.2020 - 03.2025
City Council Member
City of Alpharetta
09.1998 - 12.2007
Associate of Science - Psychology
Georgia Perimeter College
Master of Social Work -
Georgia State University
Bachelor of Social Work -
Georgia State University
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