Deborah Giggleman
Punta Gorda
Summary
Detail-oriented administrative professional with over a decade of experience in office administration, clerical work, and employee development. Skilled in data entry accuracy and quality control, highlighting operational efficiency, and customer relations. Committed to enhancing and maintaining data integrity to support organizational success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Admin Assistant to Clerical Supervisor
State of Florida - State Attorney's Office
Punta Gorda
08.2006 - 02.2024
- Coordinated case files and maintained accurate records for legal proceedings.
- Supervised clerical staff to ensure efficient office operations.
- Trained new employees on office procedures and protocols.
- Oversaw data entry processes to maintain database accuracy and integrity.
- Implemented filing systems to improve document retrieval efficiency.
- Conducted quality control checks on outgoing documents for compliance standards.
- Addressed personnel issues such as disciplinary action, grievances, staffing needs.
- Created detailed instructions for various administrative tasks performed by staff members.
- Provided assistance in resolving customer inquiries or complaints related to clerical services.
- Supervised and trained clerical staff to ensure efficient and accurate operations.
- Monitored and analyzed workflow processes of the clerical department.
- Ensured compliance with company policies, procedures and applicable laws and regulations.
- Coordinated special projects as needed by management or other departments.
- Prepared reports on a regular basis regarding performance metrics of the clerical team.
- Maintained accurate records of employee performance evaluations, attendance, training.
- Investigated any discrepancies that arose during daily operations.
- Used judgment and initiative in handling confidential matters and requests.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Researched and prepared reports required by management or governmental agencies.
Education
Associate of Arts - Legal Studies
Trident College
Charleston, SC05-1997
Skills
- Office administration and administrative support
- Document management and Data entry accuracy
- Quality control
- Employee training and development
- Workflow analysis and planning
- Time management
- Meeting coordination
- Customer relations and engagement
Certification
Notary Public in State of Florida since 2001
References
References available upon request.
Timeline
Admin Assistant to Clerical Supervisor
State of Florida - State Attorney's Office
08.2006 - 02.2024
Associate of Arts - Legal Studies
Trident College