Patient Coordinator
International Physical Therapy
1994 - 2025
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Improved workflow processes by implementing new procedures that increased overall efficiency within the Patient Coordinator role.
- Contributed to a positive atmosphere within the clinic by maintaining a professional demeanor and compassionate attitude towards all patients
- Answered incoming calls, scheduled appointments and filed medical records.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Trained new staff on filing, phone etiquette and other office duties.
- Greeted and assisted patients with check-in procedures
- Compiled and maintained patient medical records to keep information complete and up-to-date.
