Years of professional experience. Learned different customs
Deborah Gist
Uber driver
Westminster,California
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.
Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes.
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Hardworking employee enthusiastic about learning courrier field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
17
17
Work History
Driver
Uber
Anywhere , California
04.2015 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
Customer Service Representative
Consumer Telcom
05.2006 - 03.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Trained new personnel regarding company operations, policies and services.
- Answered average of Number calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Communicated professionally with colleagues, freelancers and clients.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction Number%.
- Applied highly effective selling skills while properly engaging and presenting solutions to customers.
- Handled over Number calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
- Resolved Type issues over phone with Number customers daily.
Education
GED -
Fort Drum
Watertown, NY07.1997
High School Diploma - General Studies
Lycce Jeune D'Arc
Rouen France06.1991
Learned Italian, Thai, French, English. -
Lived in 3 Different Countries
France , Italy, Thailand 01.1987
Skills
- I speak and write French and english
- Willing to travel for a maximum of 2 weeks
- Safe Driving Techniques
- Customer Rapport
- Time Management
- Vehicle Inspection
- GPS and Route Planning
- Valid Driver's License
- City and Non-City Driving
- Route Management
- Safety Protocols
- Customer Service
- Passenger Support
- Driving and Transportation
- Safety Standards
- Conditioning Strategies
- Defensive Strategies
- Traffic Law Observation
- Confidentiality Understanding
- Damage Prevention
- Accident Reporting
- Driver Routing
- Maintenance and Repair
- Sales and Marketing
- Mileage and Service Logs
- Corrective Actions
- Quality Deliverables
- Motor Vehicle Safety
- Luggage Assistance
- Passenger and Cargo Transport
- Operational Efficiency and Safety
- Reading Comprehension
- Communications Strategies
- Referral Generation
- Fuel Efficiency
- Transportation Regulations
- Car Parking
Accomplishments
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
Additional Information
Travelling learning about different customs and different ways of life . Very compromising . Spontaneous , sporadically resolve issues and problems . Quick on my feet . Fast learner. Adaptive personality.
Languages
French
Native or Bilingual
Thai
Limited Working
Italian
Elementary
Timeline
Driver
Uber
04.2015 - Current
Customer Service Representative
Consumer Telcom
05.2006 - 03.2015
GED -
Fort Drum
High School Diploma - General Studies
Lycce Jeune D'Arc
Learned Italian, Thai, French, English. -
Lived in 3 Different Countries