Hi, I’m
Deborah Glasgow
Knoxville,TN
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.
Overview
8
years of professional experience
1
Certification
Work History
1800accountant
Senior Billing Specialist
10.2018 - Current
Job overview
- Collect past due payments
- Maintain files on the financial status of client accounts
- Serve as subject matter expert and go to person for all billing processes
- Receive and post payments to accounts.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Handled account payments and provided information regarding outstanding balances.
Keller Williams Realty St. Pete
Sales Associate/ Admin Assistant
05.2017 - 07.2019
Job overview
- Gained client leads by hosting open houses, making phone calls, following up all ways possible
- Handled clients’ transactions, managing the purchase or sale of property from start to close.
- Provided positive first impressions to welcome existing, new and potential customers.
- Developed, marketed and sold full range of support services.
Beach Chiropractic
Chiropractic Assistant
10.2013 - 03.2015
Job overview
- Assisted with front desk duties, insurance department, and customer concerns regarding chiropractic care
- Assisted with pre and post adjustment therapies
- Conducted daily morning meetings with Doctor and staff.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Education
Bob Hogue School of Real Estate
Florida Real Estate License
University of South Florida St
Bachelor of Arts from Criminology
Skills
- Microsoft Office
- Billing Dispute Resolution
- Customer Satisfaction
- Google Drive
- Billing Best Practices
- Outbound Calls
Certification
- Project Management Certificate, Google - December 2022
Timeline
Senior Billing Specialist
1800accountant
10.2018 - Current
Sales Associate/ Admin Assistant
Keller Williams Realty St. Pete
05.2017 - 07.2019
Chiropractic Assistant
Beach Chiropractic
10.2013 - 03.2015
Bob Hogue School of Real Estate
Florida Real Estate License
University of South Florida St
Bachelor of Arts from Criminology
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