DEBORAH GOTOWKA
Administrative Professional
Greybull,WY
Summary
Experienced Administrative Professional proficient in Relationship management, Records maintenance, Data entry and Cash handling.
Overview
15
15
years of professional experience
Work History
Operations Assistant
Energy Savers Inc.
05.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records. Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Supported purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Provided administrative support with accurate document preparation and data entry.
Office Manager
Carrig and Dancer
04.2020 - 04.2024
- Provided exceptional customer service when addressing client inquiries or concerns in person, phone calls or email correspondence.
- Intake customer information, maintaining documentation both digitally and paper files
- Accounts Receivable in Billing, Collections and deposits
Office Manager/HR/Administrative Assistant
Allflight Corporation
02.2015 - 04.2020
- Assistant to Accountable Manager
- Recruiting, Onboarding and Orientation
- Responsible for managing confidential employee records and training documentation
- Manage fleet vehicle insurance coverage, authorize drivers and maintained all documentation
- Schedule repair and maintenance services as needed
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed files and records for employees and adhered to safety procedures to prevent breaches and data misuse.
Admin. Assistant
Compass Aerospace NW
09.2011 - 09.2015
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Cashier
Fred Meyer Store
04.1993 - 12.2003
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Trained new employees for cashier positions
Education
No Degree - Accounting
Skills
- Administrative Support
- Customer Support
- Accounts Receivable
- Cash Handling
- Attention to detail-Records Management
- MS 365
- Clerical Support
- Phone etiquette
Personal Information
Title: Office Manager
Timeline
Operations Assistant - Energy Savers Inc.
05.2022 - Current
Office Manager - Carrig and Dancer
04.2020 - 04.2024
Office Manager/HR/Administrative Assistant - Allflight Corporation
02.2015 - 04.2020
Admin. Assistant - Compass Aerospace NW
09.2011 - 09.2015
Cashier - Fred Meyer Store
04.1993 - 12.2003
Intuit - No Degree, Accounting
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