Administrative professional with proven background in managing office tasks and supporting team functions. Known for strong focus on collaboration and delivering results, with ability to adapt to changing needs. Expertise in scheduling, communication, and office management, valued for reliability and efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrator - Business Operations
Academy of Brandon
05.2022 - Current
Reduced operational costs with careful budget management and resource allocation.
Oversaw vendor relationships, negotiating contracts for optimal pricing and quality assurance.
Built strong relationships with parents through open communication channels, resulting in increased trust and confidence in the daycare''s services.
Evaluated operational efficiency, identifying opportunities for process improvements or cost savings initiatives.
Mentored new hires on company policies and procedures, best practices within the childcare industry, and specific expectations related to their role as daycare providers.
Provided lunchtime assistance to monitor children, assist with eating and serve food.
Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
Cook Supervisor
Moffitt Child Development Center
01.2019 - Current
Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
Collaborated with management to develop innovative menu offerings that catered to diverse customer preferences.
Reduced food waste by carefully monitoring inventory levels and implementing proper storage practices.
Maintained a clean and hygienic kitchen environment through regular cleaning schedules and strict sanitation policies.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Managed food orders efficiently by coordinating with suppliers for timely deliveries while minimizing costs.
Implemented effective time-management strategies within the kitchen team, enabling smoother meal preparation during peak hours.
Daycare Teacher's Assistant
Brighter Days Stepping Stone
01.2012 - 12.2018
Provided lunchtime assistance to monitor children, assist with eating and serve food.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Promoted learning and social development through structured and unstructured playtime.
Used patience, skill and various behavior modification techniques to maintain order and safety.
Built constructive and open relationships with families with forthright yet friendly communication.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Restocked supplies and personal hygiene products for use by students.
Helped teacher prepare instructional material and displays.
Substitute Teacher (Volunteered)
Kids Corner
01.2011 - 12.2012
Assisted teachers in their classrooms with daily activities
Prepped activities for teachers to implement
Help give meals and clean up
Education
12th - Medical and Billing Coding
Erwin Technical Center
Tampa, FL
11.2008
Skills
UB-04
Knowledge of ICD-9/10
Medisoft
Transportation management systems
Scan patient documents in computer
Medical Terminology
CMS 1500 Forms
HCPCS
Logistics
DME experience with different insurance company such as BCBS, Medicaid, Medicare, Humana
Operational efficiency
Time management
Effective communication
Eye for detail
Operations management
Schedule management
Microsoft Office Suite
Managing multiple projects
Financial reporting
Driving continuous improvement
Supply coordination
Teamwork
Customer service
Problem-solving
Attention to detail
Multitasking
Organizational skills
Excellent communication
Verbal and written communication
Active listening
Certification
Medical Laboratory Scientist Certification
Medical Technologist
Medical Coding Certification
Certified Coding Associate
Medical Billing Certification
ASCP Certification
Logistics
DME experience with different insurance company such as BCBS, Medicaid, Medicare, Humana Management