Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah Guzman

Spring Tx,TX

Summary

Proven expertise in patient coordination and insurance verification, demonstrated at HEA where I efficiently managed surgical schedules and upheld strict confidentiality. Skilled in enhancing team communication and streamlining patient care processes, showcasing strong communication skills and professionalism. Achievements include maintaining high accuracy in documentation and scheduling, contributing to improved operational efficiency. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

8
8
years of professional experience

Work History

Surgical Coordinator / OA

HEA
04.2016 - Current
  • Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
  • Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
  • Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Opthalmolgy Assistant

HEA
03.2016 - Current
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.

Education

Associate of Applied Science - Surgical Technology

Houston Community College
Houston, Texas
2022

Skills

  • Strong Communication Skills
  • Insurance Verification
  • Professionalism and Confidentiality
  • Patient coordination

Timeline

Surgical Coordinator / OA

HEA
04.2016 - Current

Opthalmolgy Assistant

HEA
03.2016 - Current

Associate of Applied Science - Surgical Technology

Houston Community College
Deborah Guzman