Deborah Hannan
A
Cape Coral,FLORIDA
Summary
Resourceful Team Member with majority of time spent on the assembly portion of the production line, with some time in production of parts, including bead saw, bead prep, and top/bottom prep.
Focused on maintaining efficiency and goals while still meeting quality standards.
Enjoy solving problems and finding solutions to enable team members to work more productively.
Proficient in multiple computer software programs including Microsoft products, excellent keyboarding and phone skills, able to quickly grasp new concepts or skills.
Organized and dependable, self-sufficient, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Strong belief in quality and customer satisfaction, driven by team member training, as the basis for a company's success.
Enjoy working in a fast-paced environment.
Overview
37
37
years of professional experience
Work History
Prod Team Member FM
PGT Industries
Fort Myers, FL
06.2021 - Current
- Contributing to team success by completing tasks quickly and accurately.
- Pursuing learning opportunities to advance knowledge and take on leadership position.
- Enjoy helping team members increase their skills and productivity.
- Providing suggestions to leadership on any safety, skill or productivity issues observed on shift.
- Keeping work areas clean, organized and safe to promote efficiency and team safety.
Duty Officer (Law Enforcement Dispatch)
FLHSMV - Florida Highway Patrol
Fort Myers, FL
11.2001 - 09.2020
- Includes five years as a Communications Training Officer for new hires using daily observation report system, in both paper and online based system. Training is an intensive, comprehensive program to produce a skilled communications officer within a maximum time frame of six months.
- Created training plans and materials in both paper and computer-based programs for trainees, for both specific skill deficits based on a trainee's needs as well as for group (classroom) learning
- Regional dispatcher (10 counties) for all Florida state-based law enforcement agencies including Florida Highway Patrol, State Fire Marshalls, FDLE, and others.
- Responsibilities include responding to emergency and non-emergency phone calls; dispatching Troopers and other state law enforcement officers to events; monitoring and responding to radio and data communications traffic; coordinate efforts between FHP and other agencies; support law enforcement agencies by providing accurate and timely data from multiple sources; accurate and timely data entry of radio, phone and all other information; operation of multiple computer data systems simultaneously to actively assist field officers, including maps, personal information, criminal history (restricted) systems, agency databases, etc.
Assistant Manager
Full Line Wholesale
Arcadia, Florida
05.1996 - 05.2002
- Handle all facets of business as needed at a small owner operated used car lot, including sales of vehicles, as well as auto and consumer truck rentals
- Customer service for both retail and wholesale sales, intake of rental reservations, handling in-person payments, phone collections, purchasing supplies
- Completed paperwork for submission to various auto finance companies to meet their standards
- Complete and submit title and vehicle registration forms
- Attend auctions for purchase of inventory
- Inspect vehicles for service or cosmetic improvements needed
- Ensure other employees complete assigned tasks
- Handle check payments - except payroll - on a daily basis
- Ensure all paperwork is documented and filed properly to meet strict government regulations for auto sales industry
Newspaper and Printing Graphic Artist
Heartland Farmer And Rancher
Arcadia, Florida
10.1991 - 05.1996
- Designed graphics for monthly newspaper, weekly free shopper magazine, as well as logos and promotions for marketing purposes and outside events.
- Handled typesetting and color separations to pre-press production level using MacIntosh computer and graphics programs.
- Edited articles as needed.
- Generated all advertisements for both publications.
- Handle phone calls for all facets of the business (small owner operated business).
- Solicited articles and other editorial materials from various industry personnel (agriculture and rural living in the southwest Florida area).
- Created advertisements, brochures and logo designs to promote customer products as well as for community events.
- Assist owner in organizing community events.
Newspaper Graphic Artist and Circulation Manager
Sun Herald Media Group
Arcadia, Florida
01.1985 - 10.1991
- Designed, created and proofed advertisements for local businesses using typesetter, self-contained darkroom, and MacIntosh computer for a weekly local newspaper.
- Helped high school students create their monthly newspaper, while teaching them design and graphic skills.
- Assisted in the Circulation Department (7-10K copies weekly) of the newspaper as needed during down time.
- Created a circulation database from scratch, using dBase3 Plus, to migrate the free and paid circulation hand-written system to computer.
- Created forms and record keeping for the program (self-taught) to handle route design for carriers, tracking of subscriptions for guaranteed delivery, renewal notices, collections, auditing purposes, and customizable delivery areas for customers wishing to target specific neighborhoods or areas of the county with newspaper inserts.
- Supervised seven to twelve route delivery drivers each week, ensuring their scheduled arrival time, verifying their amount of newspaper and inserts required, and arranging for coverage of any unattended routes.
- Handled collection and auditing of monies from newspaper coin boxes as well as merchant counter sales.
- Implemented a voice-recorded route of travel instructional tape for each delivery route so that substitute drivers would be able to reliably complete an unfamiliar delivery route.
- Handled bundling, sorting and labeling of newspapers to US Postal Service guidelines for delivery to out-of-town customers.
Education
North High School
Worcester, MassachusettsGeneral
South Florida Community College
Arcadia, FLSkills
Self-Motivated
Timeline
Prod Team Member FM
PGT Industries
06.2021 - Current
Duty Officer (Law Enforcement Dispatch)
FLHSMV - Florida Highway Patrol
11.2001 - 09.2020
Assistant Manager
Full Line Wholesale
05.1996 - 05.2002
Newspaper and Printing Graphic Artist
Heartland Farmer And Rancher
10.1991 - 05.1996
Newspaper Graphic Artist and Circulation Manager
Sun Herald Media Group
01.1985 - 10.1991
North High School
General
South Florida Community College
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