Deborah Harding
Bountiful,UT
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, and data entry.
Overview
7
7
years of professional experience
Work History
ATP Insurance
Douglas D Brown
05.1980 - 05.1987
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Completed filing to keep records updated for easy retrieval.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct personnel.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Sorted and delivered mail and packages upon arrival to correct staff members.
- Assisted internal staff with clerical and administrative needs.
- Collected and distributed messages to team members.
- Helped office staff prepare reports for internal or client-related use.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
- Processed manual checks for employees in accordance with company policies.
Sales Associate
Weinstocks Department Store
05.1980 - 03.1983
- Organized racks and shelves to maintain store visual appeal and engage customers.
- Helped customers locate products.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed transactions, returning coin, currency, payment cards, and receipts to customers.
- Prioritized helping customers over completing other routine tasks in store.
Education
No Degree - General Studies
Brigham Young University
Provo, UTNo Degree - General Studies
Brigham Young University - Hawaii
La'ie, HIBachelor of University Studies - Health Fitness Management
University of Utah
Salt Lake City, UT08.1985
High School Diploma -
Bountiful High School
Bountiful, UT05.1979
Skills
- Mail Preparation and Sorting
- Correspondence and Office Documents
- Greeting Clients
- Manage Files & Filing
- Mail Handling
- Verbal and Written Communication
- Correspondence Typing
- Call Answering and Routing
- Payroll Documentation
- Prepare Paychecks
Accomplishments
Served as a Counselor at Especially for Girls (Similar to EFY) at BYU Provo - 1979 to 1980
Efficient in Family History work on Family Search and Ancestry
Raised 5 children
Served as a Mission Leader with my husband in the Georgia Atlanta Mission 2012-2015 where we supervised over 700 Elders and Sisters, including many Visa waiting missionaries.
Timeline
ATP Insurance
Douglas D Brown
05.1980 - 05.1987
Sales Associate
Weinstocks Department Store
05.1980 - 03.1983
No Degree - General Studies
Brigham Young University
No Degree - General Studies
Brigham Young University - Hawaii
Bachelor of University Studies - Health Fitness Management
University of Utah
High School Diploma -
Bountiful High School