Summary
Overview
Work History
Education
Skills
Timeline
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Deborah Haun

Tucson,AZ

Summary

Enthusiastic driver with experience effectively delivering clients on time and with great safety. Reliable with outstanding interpersonal and time management skills. Proven history applying hard work and dedication to improve customer relationships. Safety-focused Motor Vehicle Operator committed to on-time transport and delivery of goods and personnel. Versatile and dependable team player with innate navigational sense even when GPS fails. Communicates consistently and clearly with customers and colleagues verbally and via approved technology, eliminating transportation misunderstandings and errors. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience

Work History

Driver

Airport Shuttle of Phoenix
Phoenix, AZ
02.2023 - Current
  • Greeted passengers upon arrival and ensured a positive customer experience.
  • Assisted passengers with luggage loading and unloading from vehicles.
  • Adhered to established safety protocols while driving, including obeying all traffic laws and regulations.
  • Maintained vehicle cleanliness inside and out on a daily basis.
  • Monitored road conditions and adjusted routes accordingly for safe travel.
  • Informed customers of local attractions, restaurants, hotels. during trip.
  • Performed pre-trip inspections of vehicle before each shift.
  • Responded promptly to any customer complaints or service issues in a professional manner.
  • Ensured that vehicles were in proper working condition by performing regular maintenance checks.
  • Complied with all applicable laws and regulations related to the operation of the shuttle bus service.
  • Provided courteous customer service throughout the duration of each trip.
  • Efficiently navigated through heavy city traffic while transporting customers safely to their destinations.
  • Communicated effectively with dispatch regarding changes in schedules or delays due to traffic or weather conditions.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
  • Reported major accidents, emergencies and suspicious incidents to supervisors.
  • Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Greeted guests, helped customers enter and exit shuttle and loaded and unloaded luggage.
  • Cleaned, refueled and maintained vehicles to prevent delays and breakdowns.
  • Kept shuttle and reception areas clean and organized.
  • Answered questions and provided insight into local attractions and facility amenities.
  • Complied with traffic regulations to safely operate vehicles.
  • Followed safety regulations and state laws governing vehicle operation.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Inspected vehicle and personally handled routine upkeep.
  • Arranged to pick up customers or groups.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Followed regular schedule of pickups for individual customers and groups.
  • Communicated with dispatchers by radio, telephone or computer to exchange information and receive requests for passenger service.
  • Notified dispatchers or company mechanics of vehicle problems.
  • Drove shuttle buses, limousines or company cars to transport passengers.
  • Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.

Concessions Worker

Water of Life Bingo
Tucson, AZ
06.2022 - 06.2023
  • Stocked concession stands with supplies and food items.
  • Assisted customers in selecting items, taking orders, and providing recommendations.
  • Cleaned concession area including counters, floors, equipment, and utensils.
  • Provided customer service by greeting patrons, answering questions, and resolving complaints.
  • Operated cash registers to process payments from customers.
  • Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
  • Set up condiments such as khup, mustard and relish for use by customers.
  • Checked expiration dates on all products before serving them to customers.
  • Received deliveries of food items and stocked shelves accordingly.
  • Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
  • Ensured that all safety protocols were followed at all times during shift hours.
  • Calculated daily sales totals and reported figures to management team at the end of each day's work shift.
  • Monitored inventory levels of food supplies in order to prevent shortages during busy periods.
  • Kept track of stock rotation so that older products are used first while maintaining freshness of new stock items.
  • Restocked merchandise when needed throughout the day.
  • Labeled containers with product names and prices prior to stocking shelves.
  • Adhered to health department regulations regarding food handling practices.
  • Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
  • Followed company procedures for opening and closing concession stands.
  • Performed minor maintenance tasks such as changing light bulbs or cleaning equipment when needed.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Maintained exceptional standards of customer service during high-volume, fast-paced operations.
  • Quickly and efficiently processed payments and made accurate change.
  • Worked with teammates and openly invited coaching from management team.
  • Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
  • Promptly reported complaints to supervisor for quick, efficient resolution.
  • Made and served coffee, tea and fountain drinks.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Maintained safe food handling practices to prevent germ spread.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Assembled and served meals according to specific guest requirements.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Scrubbed and polished counters to remove debris and food.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Directed patrons to restrooms and other amenities within facility.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Tailored orders to address customer allergies and gluten concerns.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.

Education

High School Diploma -

West Jordan High School
West Jordan, UT
05.1982

Skills

  • Clean Driving Record
  • Safety Management
  • Customer Service
  • Punctual and Reliable
  • Safe Driving Techniques
  • Valid Driver's License

Timeline

Driver

Airport Shuttle of Phoenix
02.2023 - Current

Concessions Worker

Water of Life Bingo
06.2022 - 06.2023

High School Diploma -

West Jordan High School

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Deborah Haun