Deborah Hedges
Puyallup
Summary
I am a hard worker and willing to learn new things. I have work experience throughout retail. I understand people's needs and am willing to help anywhere I can.
Professional clerk with proven ability to streamline processes and enhance operational efficiency. Strong focus on team collaboration, ensuring smooth workflow and adaptability to changing demands. Skilled in document management, data entry, and customer service, combined with proactive approach to problem-solving and achieving results. Reliable and flexible, consistently meeting high standards in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Home Lead Clerk
Fred Meyer
03.2024 - Current
- Demonstrated adaptability in handling multiple responsibilities concurrently while maintaining attention to detail.
- Ensured smooth daily operations by effectively prioritizing tasks based on urgency or importance level.
- Optimized workflow processes through close collaboration with colleagues on daily tasks and responsibilities.
Home Price Changer
Fred Meyer
09.2022 - 03.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Home 4th in Charge
Fred Meyer
10.2020 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Home Lead Clerk
Fred Meyer
03.2020 - 10.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Home Clerk
Fred Meyer
03.2016 - 03.2020
- Optimized workflow processes through close collaboration with colleagues on daily tasks and responsibilities.
- Demonstrated adaptability in handling multiple responsibilities concurrently while maintaining attention to detail.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Sales Representative Seasonal
GameStop
10.2019 - 12.2019
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Kennel Attendant
Firgrove Veterinary Hospital
02.2017 - 03.2018
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
- Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
- Promoted pet safety through proper handling techniques, minimizing risk of injury or distress for both staff and animals.
Cashier
Limeberry Frozen Yogurt
02.2016 - 04.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Crew Member
McDonald's
08.2016 - 02.2017
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Overnight Stocker
Walmart
11.2013 - 04.2016
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
Bachelor of Arts - Child Psychology
Southern New Hampshire University
06-2025
Associate's degree - General Studies
Pierce College
Puyallup, WA08.2023
None - General education
Pierce College
Puyallup, WA06.2017
High School Diploma - General Education
White River High School
Buckley, WA06.2013
Skills
- Time Management
- Cash register
- Cash Handling
- Supervising experience
- Freight
- Pet Care
- Planograms
- Google Docs
- Freight Experience
- Customer service
- Management
- Cleaning
- Cashiering
- Communication skills
- Kennel Experience
- Retail sales
- Laundry
- Computer literacy
- Dog Handling
- Animal Care
Certification
- Driver's License, 09/01/22, 07/01/30, Washington
- Food Handler Certification, 12/01/23, 12/01/26, Washington
Additional Information
In High School I was in a program called AVID which stands for Advancement Via Individual Determination. In this program it helped me become organized and ready for school, for which I am currently in school for child psychology. My goal is to become a psychologist and to put forth the knowledge that I already have and the knowledge that I will gain from Pierce College and Southern New Hampshire University education that I gain.
Timeline
Home Lead Clerk
Fred Meyer
03.2024 - Current
Home Price Changer
Fred Meyer
09.2022 - 03.2024
Home 4th in Charge
Fred Meyer
10.2020 - 09.2022
Home Lead Clerk
Fred Meyer
03.2020 - 10.2020
Sales Representative Seasonal
GameStop
10.2019 - 12.2019
Kennel Attendant
Firgrove Veterinary Hospital
02.2017 - 03.2018
Crew Member
McDonald's
08.2016 - 02.2017
Home Clerk
Fred Meyer
03.2016 - 03.2020
Cashier
Limeberry Frozen Yogurt
02.2016 - 04.2017
Overnight Stocker
Walmart
11.2013 - 04.2016
Associate's degree - General Studies
Pierce College
None - General education
Pierce College
Bachelor of Arts - Child Psychology
Southern New Hampshire University
High School Diploma - General Education
White River High School
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