Intuit Quickbooks
Deborah Hicks Wilson
Sealy,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
Work History
Entrepreneur
Wilson And Sons Lawncare
07.2002 - Current
- Determined business plan, mission statement, and vision.
- Brought in consistent revenue with sharp marketing tactics, promoting business expansion and diversification of offerings.
- Negotiated supplier contracts to secure competitive pricing for materials and services.
- Built business to over 75 customers by implementing effective marketing and customer engagement plans.
- Prepared annual budgets with controls to prevent overages.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Elderly Caregiver
Bill Jameson
09.2012 - 04.2015
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
- Guided patients to restroom to support bladder and bowel relief requirements.
Education
No Degree - Pharmacy Technology
Houston Community College
Houston, TX05.2000
High School Diploma -
Sealy High School
Sealy, TX05.1991
Skills
- Accounting Techniques
- Procurement Strategies
- Control of Expenses
- Payroll Administration and Timekeeping
- Cash Control
- Business Growth Initiatives
- P&L Administration
- Accounting Records
- Finance and Accounting Oversight
- Lawn Care
Software
Certification
- Trained in CPR
Timeline
Elderly Caregiver
Bill Jameson
09.2012 - 04.2015
Entrepreneur
Wilson And Sons Lawncare
07.2002 - Current
No Degree - Pharmacy Technology
Houston Community College
High School Diploma -
Sealy High School
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