Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
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Deborah Hobbs

Deborah Hobbs

San Antonio,Texas

Summary

Results-driven multi-unit sales professional with a proven track record of building high-performing teams that deliver exceptional guest interactions and foster strong brand loyalty.

Overview

23
23
years of professional experience

Work History

Regional Director of Operations

Amazing Lash Studio
05.2019 - Current
  • Leading studio teams in the San Antonio, New Braunfels Texas, Colorado, Nevada markets that contribute $10+ million in revenue
  • Partner closely with Franchisee and Studio Directors to ensure studios achieve revenue growth through exceeding guest service expectations and brand loyalty
  • Established a marketing team with Franchisee to elevate and increase lead generation in market
  • Lead Studio Directors and teams to understand metric assessments that develop and elevate behavior that exceeds the guest expectations
  • Ensure all studios are complying with all operational policies by communicating and strategizing resolutions with leaders
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Reduced expenditures for the region through cost analysis and effective budget management.
  • Coordinated regional marketing efforts to increase brand visibility and attract new customers within the targeted geographical area.
  • Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
  • Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
  • Oversaw regional growth through strategic planning, market research, and competitive analysis.

District Sales Manager - Southwest Texas Territory

DISNEY STORES NORTH AMERICA
01.2004 - 09.2016
  • Company Overview: Embraced the vision and mission of the Walt Disney Corporation
  • Acting as a role model overseeing 15 store locations that generated $55M in annual sales
  • Recruited, hired, trained and developed 15+ store leaders; 45+ leadership roles and 200+ cast associates
  • Held strong relationships with direct reports and home base executives that empowered my role in executing and directing of corporate initiatives
  • Provided development/feedback to leadership and teams with the ability to successfully communicate assessments to senior leadership executives effectively
  • Drove and delivered all sales and networking capabilities to analyze metrics of the assigned territory and empowered to develop objectives and goals for positive and progressive sales development and growth
  • Appointed as a Regional 'Volunteers' Captain to lead a regional team that builds community involvement and green initiatives
  • Facilitated and presented at National Conferences and local press releases
  • Achieved payroll expectations in district by setting standards and expectations with consistent follow through with leadership teams
  • Opened New Concept Stores and selected to work on numerous home base projects and initiatives for field rollouts
  • Recruited, hired, and developed Brand Ambassadors at all store leadership levels timely with a strong focus on training and developing of top brand talent that exceeded in guest engagement and interactions
  • Committed to training and updating knowledge - completed The Walt Disney Company's' Human Resources Development Connection Programs in Pasadena, CA
  • Embraced the vision and mission of the Walt Disney Corporation
  • Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
  • Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.

Retail Merchandise Manager - South Texas Market

TOMMY HILFIGER
01.2002 - 01.2004
  • Influenced and led 12 departments of the Children's Division, conducting store visits to ensure flawless merchandising efforts through effective coaching, training, and pricing
  • Analyzed business needs and cultivated service and selling leadership to elevate merchandising opportunities in this $4.5M annual revenue territory
  • Partnered with various departments to create events and promotional strategies that produced brand messaging to reflect universal trends and concepts

Education

Business Management -

DEL MAR COLLEGE

Skills

  • Brand loyalty
  • Business Development
  • Strategic planning and execution
  • Interpersonal skills
  • Effective communication
  • Teamwork and collaboration
  • Coaching & Feedback
  • Corporate Compliance
  • Analytical thinking
  • Operational efficiency

Accomplishments

    Team of the Year- Walt Disney

    Top Sales Conversion- Walt Disney

    Top Regional Performance- Amazing lash Studio(s)

    Regional Top Performing Studios - Amazing Lash Studio(s)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Regional Director of Operations

Amazing Lash Studio
05.2019 - Current

District Sales Manager - Southwest Texas Territory

DISNEY STORES NORTH AMERICA
01.2004 - 09.2016

Retail Merchandise Manager - South Texas Market

TOMMY HILFIGER
01.2002 - 01.2004

Business Management -

DEL MAR COLLEGE

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Deborah Hobbs