SAP
Deborah Hollister
Newark,NY
Summary
Professional with outstanding customer service qualities, excellent communication skills, and precise mindfulness. I have a diverse set of skills. I am seeking a position in a challenging atmosphere that will utilize my experience and create new opportunities for me.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Senior International Account Specialist
Reynolds Consumer Products
07.2022 - Current
- Work with multiple departments such as transportation, sales, production and warehouse to assure the best quality work commitment for our customers
- Assure that customer orders are processed correctly and in a timely manner
- Collaborate with different teams to access inventory challenges and production schedules
- Meet with demand planner weekly regarding forecasting
- Support my team to help balance workload
- Participate in, and even lead, short-term projects
- I play a valuable part in our company by investigating customer concerns and assuring that our customers are always happy and satisfied.
Customer Service Representative
Reynolds Consumer Products Canada
03.2020 - 08.2024
- Same as above.
Administrative Support/ Title Clerk
Victor Chrysler Dodge Jeep Ram
01.2019 - 02.2020
- Answer all incoming phone calls
- Greet customers
- Maintain records of inventory from assignment by manufacturer to accounting
- Manage all Accounts Receivable/Payable
- Close out deals
- Handle deposits, work in warranty reimbursement
- All general office duties
- Dealer is member of DMV Partnering System
- Experience in issuing all DMV paperwork; titles, registration etc
- Assist with all new employee paperwork
- Benefits and Insurance
- Assistant to owners.
Administrator for Customer Service
Reynolds Consumer Products
Canandaigua, NY
03.2020 - 08.2024
- Provide support to the Customer Service Team
- Manage vacation and timesheet submission for employees
- Have completed Sapphire Training
- Work in the SAP system daily monitoring my orders
- Support International Team with invoices, submitting claims, and shipping requests
- Process sample orders for the marketing team
- Manage their progress and prompt delivery
- Receive and process scrap orders for various Reynolds locations
- Order supplies for new hires.
Administrative Assistant
Midland Asphalt Materials
04.2015 - 10.2017
- Arranged schedules for management to meet with clients and business partners
- Composed, sent, received, and distributed correspondence through letters and emails
- Created and organized training materials for various office positions
- Payroll and benefit packages and distribution
- Daily inventory and usage Maintain all safety logs according to NYS and OSHA
- Scale inbound and outbound trucks to calculate inventory
- AP/AR
Wayne County 911 Dispatcher
Wayne County
06.1990 - 06.2015
- Dispatch whenever and wherever needed for all police, fire, and EMS calls
- Often several departments in one incident
- Employed knowledge of personnel and apparatus to make appropriate emergency recommendations for highest quality of care for emergencies
- Manage fifty incoming lines and twenty-one emergency lines
- Prioritize and maintain calm demeanor in stressful situations
- Strong research skills
- Work directly with all levels off law enforcement meeting their requests
- Extensive training in the chain of command
- Trained in all legal aspects of the job: confidentiality and liability
- Training Officer: Trained new employees and new officers on the domestic violence procedures and in turn the Order of Protection procedure adopted by the county.
Teller II
Community Bank NA
10.2017 - 01.2019
- Greet customers with a friendly welcoming attitude
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity
- ATM Custodian
- Balance daily transactions and activity on the ATM
- Total 120,000
- Balance daily drawer 25,000
- Comfortable with responsibility of substantial amounts of money
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Assisted clients in understanding their available options and helped them select the right service plans for their needs
- Take and apply loan and credit card payments.
Education
Associate in Studio Art -
05.1987
Skills
- DETAIL ORIENTED
- DOCUMENTATION
- ORGANIZATIONAL SKILLS
- Notary Public
- Scheduling
- Accounting
- Receptionist
- Microsoft Excel
- Title clerk
- Data Entry
- Filing
- Cash Handling
- Outlook
- Time Management
- Microsoft Word
- Customer Service
- Excel
- MS Office
- Accounts Payable
- Administrative Assistant
- Billing
- Microsoft Office
- Payroll
- Word
- Organizational skills, mindfulness, dependable, mature, professional, meticulous, documentation, and reporting Excellent communication skills History of Inventory Management, multi-tasking, and negotiation HR Experience Extensive training in liability and confidentiality
Certification
- Notary Public, 05/25
- Driver's License
Software
MICROSOFT
EXCEL
POWER BI
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Senior International Account Specialist - Reynolds Consumer Products
07.2022 - Current
Customer Service Representative - Reynolds Consumer Products Canada
03.2020 - 08.2024
Administrator for Customer Service - Reynolds Consumer Products
03.2020 - 08.2024
Administrative Support/ Title Clerk - Victor Chrysler Dodge Jeep Ram
01.2019 - 02.2020
Teller II - Community Bank NA
10.2017 - 01.2019
Administrative Assistant - Midland Asphalt Materials
04.2015 - 10.2017
Wayne County 911 Dispatcher - Wayne County
06.1990 - 06.2015
Finger Lakes Community College - Associate in Studio Art,