SAP
Deborah Hollister
Newark,NY
Summary
Professional with outstanding customer service qualities, excellent communication skills, and precise mindfulness. I have a diverse set of skills. I am seeking a position in a challenging atmosphere that will utilize my experience and create new opportunities for me.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Senior International Account Specialist
Reynolds Consumer Products
07.2022 - Current
- Work with multiple departments such as transportation, sales, production and warehouse to assure the best quality work commitment for our customers
- Assure that customer orders are processed correctly and in a timely manner
- Collaborate with different teams to access inventory challenges and production schedules
- Meet with demand planner weekly regarding forecasting
- Support my team to help balance workload
- Participate in, and even lead, short-term projects
- I play a valuable part in our company by investigating customer concerns and assuring that our customers are always happy and satisfied.
Customer Service Representative
Reynolds Consumer Products Canada
03.2020 - 08.2024
- Same as above.
Administrative Support/ Title Clerk
Victor Chrysler Dodge Jeep Ram
01.2019 - 02.2020
- Answer all incoming phone calls
- Greet customers
- Maintain records of inventory from assignment by manufacturer to accounting
- Manage all Accounts Receivable/Payable
- Close out deals
- Handle deposits, work in warranty reimbursement
- All general office duties
- Dealer is member of DMV Partnering System
- Experience in issuing all DMV paperwork; titles, registration etc
- Assist with all new employee paperwork
- Benefits and Insurance
- Assistant to owners.
Administrator for Customer Service
Reynolds Consumer Products
Canandaigua NY
03.2020 - 08.2024
- Provide support to the Customer Service Team
- Manage vacation and timesheet submission for employees
- Have completed Sapphire Training
- Work in the SAP system daily monitoring my orders
- Support International Team with invoices, submitting claims, and shipping requests
- Process sample orders for the marketing team
- Manage their progress and prompt delivery
- Receive and process scrap orders for various Reynolds locations
- Order supplies for new hires.
Administrative Assistant
Midland Asphalt Materials
Lyons NY
04.2015 - 10.2017
- Arranged schedules for management to meet with clients and business partners
- Composed, sent, received, and distributed correspondence through letters and emails
- Created and organized training materials for various office positions
- Payroll and benefit packages and distribution
- Daily inventory and usage Maintain all safety logs according to NYS and OSHA
- Scale inbound and outbound trucks to calculate inventory
- AP/AR
Wayne County 911 Dispatcher
Wayne County
Lyons NY
06.1990 - 06.2015
- Dispatch whenever and wherever needed for all police, fire, and EMS calls
- Often several departments in one incident
- Employed knowledge of personnel and apparatus to make appropriate emergency recommendations for highest quality of care for emergencies
- Manage fifty incoming lines and twenty-one emergency lines
- Prioritize and maintain calm demeanor in stressful situations
- Strong research skills
- Work directly with all levels off law enforcement meeting their requests
- Extensive training in the chain of command
- Trained in all legal aspects of the job: confidentiality and liability
- Training Officer: Trained new employees and new officers on the domestic violence procedures and in turn the Order of Protection procedure adopted by the county.
Teller II
Community Bank NA
Palmyra NY
10.2017 - 01.2019
- Greet customers with a friendly welcoming attitude
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity
- ATM Custodian
- Balance daily transactions and activity on the ATM
- Total 120,000
- Balance daily drawer 25,000
- Comfortable with responsibility of substantial amounts of money
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Assisted clients in understanding their available options and helped them select the right service plans for their needs
- Take and apply loan and credit card payments.
Education
Associate in Studio Art -
05.1987
Skills
- DETAIL ORIENTED
- DOCUMENTATION
- ORGANIZATIONAL SKILLS
- Notary Public
- Scheduling
- Accounting
- Receptionist
- Microsoft Excel
- Title clerk
- Data Entry
- Filing
- Cash Handling
- Outlook
- Time Management
- Microsoft Word
- Customer Service
- Excel
- MS Office
- Accounts Payable
- Administrative Assistant
- Billing
- Microsoft Office
- Payroll
- Word
- Organizational skills, mindfulness, dependable, mature, professional, meticulous, documentation, and reporting Excellent communication skills History of Inventory Management, multi-tasking, and negotiation HR Experience Extensive training in liability and confidentiality
Certification
- Notary Public, 05/25
- Driver's License
Software
MICROSOFT
EXCEL
POWER BI
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Senior International Account Specialist - Reynolds Consumer Products
07.2022 - Current
Customer Service Representative - Reynolds Consumer Products Canada
03.2020 - 08.2024
Administrator for Customer Service - Reynolds Consumer Products
03.2020 - 08.2024
Administrative Support/ Title Clerk - Victor Chrysler Dodge Jeep Ram
01.2019 - 02.2020
Teller II - Community Bank NA
10.2017 - 01.2019
Administrative Assistant - Midland Asphalt Materials
04.2015 - 10.2017
Wayne County 911 Dispatcher - Wayne County
06.1990 - 06.2015
Finger Lakes Community College - Associate in Studio Art,