Deborah Hurst-Bolster
Fort Worth,TX
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 20+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
20
20
years of professional experience
Work History
Project Manager
Kisabeth Furniture
11.2022 - 08.2023
- Managed projects from procurement to commission.
- Organized production of over 300+ orders.
- Monitored project performance to identify areas of improvement and make adjustments. Took corrective action as needed.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by working as liaison between different departments.
- Planned, designed, and scheduled phases for large projects.
- Prepared and submitted project invoices for review and approval.
- Developed and implemented strategic project plans to meet business objectives.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts.
- Tracked each project and oversaw work of 14 team members to quickly intervene with mistakes or delays.
- Reported regularly to managers on project budget, progress, and technical problems.
- Recruited new personnel to achieve performance and quality targets.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Fulfillment Associate
Amazon
11.2021 - 09.2022
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 50 pounds.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed procedures at all times for personal and team safety.
Contractor
Self-employeed
07.2012 - 10.2021
- Consulted with customers to assess needs and propose optimal solutions.
- Collaborated closely with clients to better understand entire project scope.
- Implemented changes requested by designers, owners or inspectors to conform to specifications or updated demands.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Maintained optimal cost controls by making affordable supplier purchases and negotiating lower prices.
- Projects history included landscaping, home remodeling, mural painting, fence building, carpet cleaning, masonry work, carpentry work, automobile oil changes, and cooking.
Administration Officer
US Army
07.2007 - 10.2010
- Managed and oversaw work of five other employees in office.
- Processed applications for military installation access from general contractors, visitors, and other government employees.
- Issued identification for those granted access to military bases throughout Europe.
- Helped establish and implement new policies regarding access granted to American contractors working abroad with children attending schools on military bases.
- Set up new system of filing and helped update and organize 10K+ files in office.
- Worked as liaison between government offices as needed.
- Delivered performance reviews, recommending additional training or advancements.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Lead Teacher
Giessen Day Care Facility
10.2006 - 05.2007
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Worked one-on-one with students and student teachers to increase overall classroom success.
Receptionist/Sales Associate
Panda Embroidery
05.2005 - 05.2006
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Retail Sales Associate
Gaylord Texan Resort & Convention Center
08.2004 - 05.2005
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Store Manager
Tuxedo Specialists
03.2003 - 07.2004
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Associate of Arts - Interior Design
The Art Institute of Pittsburgh
Pittsburgh, PA02.2014
Skills
- Customer Service
- Data Entry
- File and Records Management
- MS Office
- Work Prioritization
- Critical Thinking
- Teamwork and Collaboration
- Willing to Learn
Timeline
Project Manager
Kisabeth Furniture
11.2022 - 08.2023
Fulfillment Associate
Amazon
11.2021 - 09.2022
Contractor
Self-employeed
07.2012 - 10.2021
Administration Officer
US Army
07.2007 - 10.2010
Lead Teacher
Giessen Day Care Facility
10.2006 - 05.2007
Receptionist/Sales Associate
Panda Embroidery
05.2005 - 05.2006
Retail Sales Associate
Gaylord Texan Resort & Convention Center
08.2004 - 05.2005
Store Manager
Tuxedo Specialists
03.2003 - 07.2004
Associate of Arts - Interior Design
The Art Institute of Pittsburgh
Hobbies
I very much enjoy doing home renovations, reading, gardening, and laughing with my family and friends.
Hobbies
I very much enjoy doing home renovations, reading, gardening, and laughing with my family and friends.