Motivated professional with extensive experience in customer service, retail operations, research, and administrative support. Proven ability to deliver high-quality service in fast-paced environments, exemplified by roles at Whataburger and Academy Sports + Outdoors. Gained valuable experience in executive-level support while working in the Office of the President, demonstrating strong communication and attention to detail. Recognized for adaptability and a commitment to excellence across diverse roles.
Work History
Registered Behavior Technician
5 Months
Action Behavior Centers | 03.2026 - Current
Advocated for client needs during team meetings, driving collaborative decision-making for enhanced support services.
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Undergraduate Research Assistant
9 Months
Texas A&M University, San Antonio | 08.2024 - 05.2025
Supported research initiatives in Dr. Smyth's lab by focusing on student learning processes. Evaluated literacy levels to inform professors' instructional approaches and test creation. Facilitated data collection and analysis for enhanced understanding of educational outcomes. Engaged with faculty members to translate research findings into practical teaching applications.
Student Worker
3 Years 2 Months
Texas A&M University - San Antonio | 03.2022 - 05.2025
I worked in the Office of the President, where I was responsible for managing office supplies, monitoring inventory levels, and ensuring timely restocking to support daily operations. I regularly coordinated and completed errands between departments to facilitate interdepartmental communication and efficiency. Additionally, I created promotional materials, such as flyers and posters, and provided general administrative support to staff members, contributing to a well-organized and collaborative office environment.
JAMP Scholar
1 Year 7 Months
Joint Admission Medical Program | 03.2023 - 10.2024
Gained clinical and real-world experience through summer internships at Texas medical schools. Received mentorship from medical professionals, faculty advisors, and medical students to enhance professional development.
Cashier
3 Months
Academy Sports and Outdoors | 05.2021 - 08.2021
Processed customer transactions accurately while delivering friendly and efficient service. Assisted in organizing and maintaining store appearance through shelf restocking. Tidied displays to enhance visual appeal and customer experience. Ensured the cleanliness of the store environment to promote a welcoming atmosphere.
Team Member
11 Months
Whataburger | 06.2020 - 05.2021
I served as a cashier, handling customer transactions efficiently and accurately. I also assisted with curbside pickup orders, ensuring timely and organized delivery to customers' vehicles. Additionally, I worked at the Lane 1 drive-thru window, where I managed orders, provided customer service, and maintained a smooth, friendly experience for guests.