Deborah Ives Lloyd
Bradenton,FL
Work Preference
Summary
Dynamic Senior Project Manager with extensive expertise in content distribution and digital media, recognized for optimizing revenue streams and enhancing client relationships. Demonstrated success in strategic planning and localization for top-tier media companies, ensuring rigorous quality control and seamless workflow integration. A strong advocate for innovation and exceptional customer service, driving business growth while elevating client satisfaction. Results-oriented leader committed to leveraging industry insights to navigate complex challenges and achieve operational excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Distribution Ops Manager – Content platforms & Operations
The Walt Disney Company
10.2022 - 04.2025
- Liaison between Disney Execs, production, and vendors overseeing the final elements of content delivery to ensure it meets creative vision and technical standards of both Disney and production.
- Assisted upper management with overage cost tracking, lending to the 2024/2025 cost planning and execution.
- Assisted with team member training, weekly vendor meetings, workflow collaboration, and departmental system testing. Lead cross-functional teams in content delivery optimization, ensuring alignment between Disney executives, production teams, and vendors while maintaining quality standards.
- Develop strategic cost tracking frameworks for management, contributing to comprehensive budget planning and execution strategies for 2024/2025 fiscal cycles.
- Orchestrate vendor relationships and departmental initiatives through systematic workflow improvements and system testing implementations.
- Streamline content delivery processes across multiple platforms while maintaining strict technical specifications and creative excellence standards.
- Foster team development through structured training programs and facilitating cross-departmental communication to enhance operational efficiency.
Project Manager – Digital Media
2G Digital Services
09.2020 - 10.2022
- Manage new client workflows and relations including scheduling online, color, compression, quality control and deliveries while maintaining daily and monthly forecast/progress reports.
- Added sales support for new clients through outstanding customer service.
- Schedule localization captions and subtitles work for YTO, Sony, NBCU, etc.
Account Director – Localization and digital media
CCI Digital
06.2019 - 03.2020
- Streamlined all localization workflows for NBCUniversal including team structure, rates/revenue analysis, translator recruitment, scheduling, quality control and deliveries while maintaining daily and monthly progress reports.
- Added sales support for existing and new clients including NBCUniversal and 20th Century Fox via outstanding customer service.
- Expanded NPI for existing and new clients including introduction of process control, training, and capital equipment.
- Resolved any workflow or priority issues while maximizing profits and customer service.
- Improved Implementation of SLA with new and existing clients.
- Face to face and virtual meetings with key clients to monitor KPI’s, ensuring customer satisfaction and SLA’s are achieved.
Account Director
ColorTime, LLC
09.2016 - 06.2019
- Generated new clientele for startup company.
- In-house Producer for Sinclair Broadcast Group/KidsClick programming block, Modern Family, and pilots.
- Directed upper management regarding targeted workflows that generated a continued revenue increase.
- Pioneered localization workflow setups for caption/subtitle origination and reformat production decisions while maintaining daily and monthly progress reports.
- Resolved any workflow or priority issues while maximizing profits and customer service.
- Negotiated translator rates with outside vendors along with account set up, scheduling and training.
Account Director — NBCUniversal and Starz
Visual Data Media Services
07.2015 - 06.2016
- Maximized hands-on management to formulate innovative strategic plans and supervision of plan implementation.
- Cultivated productive client relationships by assessing needs and opportunities, negotiating rates and job estimates.
- Assisted the Sales Team in forecasting monthly and quarterly sales utilizing historical data and market trends.
- Contributed expert supervision for close-caption/subtitle origination and reformat for TV and feature as well as platform file distribution for Google, Amazon, Microsoft, iTunes, Sony libraries video on demand (VOD), subscription video on demand (SVOD), transactional video on demand (TVOD) and German day-of-air deliveries.
- Coordinate all activities in assigned areas as well as new procedure needs to the upper management.
- Drove efforts in maintaining and elevating $1M to $2M in revenue.
Account Director — Content Services
Modern VideoFilm
09.2008 - 07.2015
- Administered the implementation of plans for TV mastering, international TV, and platform deliveries.
- Oversaw a team of 12 as well as the Operation Department members across workflows to guarantee on-time completion of all deliveries and master’s with high-quality for NBCUniversal and MGM International Distribution.
- Encouraged team members and coordinated areas needing change in workflows.
- Mentored team members on tape and file formats, content editing, encoding and asset management for storage/delivery, delivery system options, and the art of reading purchase orders/delivery specs.
- Kept updated on issues pertaining to quality and delivery of service to clients.
- Demonstrated competency in interviewing, hiring, and monitoring paid time off (PTO).
- Facilitated yearly reviews of team members as well as approved increase in compensation.
- Piloted and handled daily movement and storage of NBCUniversal source files along with the engineering staff.
- Demonstrated skills in directing both domestic and international network and platform distribution such as Google, Amazon, Microsoft, and Sony including VOD, SVOD, and TVOD.
- Collaborated with the Billing and Engineering departments to onboard new file delivery clients for delivery format, preferred delivery method, and account setup.
- Maintained and increased current revenue, ranging from $12M to $15M annually, through constant interaction with the client.
Education
Bachelor of Business Administration - Marketing
University of Michigan – Dearborn, College of Business
Dearborn, MISkills
- Client account management
- Collaborative team management
- Revenue enhancement
- Standards compliance
- Content dissemination
- Content localization
- Client support
- Skilled in utilizing Microsoft 365 tools
- Team collaboration using SharePoint
- Project coordination
- Customer relationship management
- Long-term planning
- Cost projection
- Digital media management
- Project workflow oversight
- Collaborative team development
- GWS and Slack collaboration
Affiliations
- Film and Television Professionals
- Digital Media Video Content Distribution Experts
- Women In Localization
Certification
- Harvard Management | Budgeting Certification 2024
- Harvard Management | Goal Setting Certification 2024
- Harvard Management | Time Management Certification 2024
- SixSigma.us | Yellow Belt Certified - Project Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Fields of Interest
Entertainment, Tourism, Health, Animal Rescue
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Senior Distribution Ops Manager – Content platforms & Operations
The Walt Disney Company
10.2022 - 04.2025
Project Manager – Digital Media
2G Digital Services
09.2020 - 10.2022
Account Director – Localization and digital media
CCI Digital
06.2019 - 03.2020
Account Director
ColorTime, LLC
09.2016 - 06.2019
Account Director — NBCUniversal and Starz
Visual Data Media Services
07.2015 - 06.2016
Account Director — Content Services
Modern VideoFilm
09.2008 - 07.2015
Bachelor of Business Administration - Marketing
University of Michigan – Dearborn, College of Business