Deborah I Walker

• Deliver comprehensive medication therapy management (MTM) services, including comprehensive medication reviews (CMRs)
• Also performed Targeted Medication Interventions (TMIs) on multiple platforms including Outcomes, Optum Rx, and MTM Pathways
• Collaborate with prescribers to recommend medication adjustments and optimize therapy
• Evaluate drug-drug and drug-supplement interactions to ensure safety and therapeutic effectiveness
• Serve as a drug information resource—research and communicate guidelines on vaccines, medications, and herbal supplements using Micromedex, Lexicomp, Clinical Pharmacology, PubMed and other reputable resources
• Contributed to $1.1M in revenue by completing CMR and TMI tasks; achieved a 90% patient reach completion rate
• Perform literature research to support clinical decisions and educate pharmacists, patients and physicians
• Conduct drug excursion reviews to determine stability and potency; advised on retention or safe disposal of drugs
• Review medication ingredients for allergens and provided clinical alerts to pharmacists

• Reviewed prior authorization requests for Medicare, Medicaid, and Commercial plans, ensuring dose appropriateness and safety
• Analyzed patient clinical charts and references to verify proper use and adherence to guidelines
• Applied clinical literature from Micromedex, Lexicomp, Clinical Pharmacology, AHFS, AAHF, IDSA guidelines and PubMed
• Recommended cost-saving formulary alternatives tailored to patient-specific needs
• Used PharmScreens and PaHub for documentation and decision support
• Led software enhancement projects; tested updates and optimized system functionality

• Performed coverage determination duties for Medicare, Commercial and Medicaid
• Assisted with expansion of clinical services including implementation and analysis
• Collaborated with providers to ensure members received safe and effective care
• Responded to escalated inquiries regarding coverage determination with providers
• Ensured coverage determination criteria was applied based on client requirement
• Ensured accurate configuration of client criteria in the prior authorization system
• Reviewed patient charts and labs, for the appropriateness of medications
• Recommended formulary alternative treatments to providers and members
• Initiated informal training for clinical guidelines review for pharmacist

• Fulfilled day-to-day operational responsibilities
• Conducted Medication Therapy Management
• Conducted immunization services
• Created calendars for patients taking more than 3 medications to assist with adherence
• Initiated project on identifying high-risk patients in need of the pneumococcal vaccine
• Identified several medication errors and worked with the pharmacist to determine root cause and a plan of action to prevent future errors
• Initiated an informal training program for pharmacists regarding the Beers Criteria after identifying several errors related to medication use in the elderly
• Trained pharmacy interns for operational and clinical activities

Conducted MTM in addition to fulfilling day-to-day operational responsibilities

• Conducted immunization services
• Compounded medications using USP guidelines

• Conducted an extensive diabetes plan during visit to optimize medication regimens
• Conducted an extensive hyperlipidemia plan during visit to optimize medication regimens
• Participated in a home-based interdisciplinary team to optimize medication regimens

• Assessed and arranged pain regimens for patients during outpatient clinic
• Educated patients on Code status and provided comfort care
• Optimized medication regimens for inpatient and hospice care
• Rearranged pain and nausea regimens to reduce side effects and minimize drug interactions

• Addressed high fall risk medications for patients during high intensity clinic meetings
• Counseled patients during transitions of care going from inpatient to outpatient/long term care
• Reviewed and addressed medication related concerns during interdisciplinary team rounds
• Created a lesson plan and educated peers on reducing falls and dementia in geriatric patients

• Completed drug information request for the internal medicine service
• Participated during multidisciplinary rounds with the internal medicine team
• Counseled patients during transition of care

• Performed Complete Medication Reviews (CMR)
• Assessed medications to increase adherence and reduce side effects

• Performed Complete Medication Reviews
• Created documents to educate technicians and pharmacist on diabetic medications
• Performed transitions of care education for all patient
• Fulfilled day-to-day operational responsibilities

• Created and presented lipid guidelines review to the inpatient internal medicine team
• Developed treatment document and protocol for alcohol related dementia
• Performed drug review for treatments on premenstrual dysphoric disorder
• Participated in an interdisciplinary team to optimize medications and monitoring parameters