Deborah Johnson
Houston,TX
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
13
13
years of professional experience
Work History
Residential Property Manager
Asset Living
03.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained sufficient number of units market-ready for lease.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Developed and implemented marketing strategies to increase occupancy rates.
- Communicated effectively with owners, residents, and on-site associates.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Kept properties in compliance with local, state, and federal regulations.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Property Manager
Blazer Real Estate
07.2022 - 03.2024
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Communicated effectively with owners, residents, and on-site associates.
- Completed annual rent calculations using housing database software.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Maximized rental income while minimizing expenses through effective planning and control.
- Collected and maintained careful records of rental payments and payment dates.
- Kept properties in compliance with local, state, and federal regulations.
Property Manager
Webb Group
04.2019 - 07.2022
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Communicated effectively with owners, residents, and on-site associates.
- Completed annual rent calculations using housing database software.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Senior Property Manager
Myan Management Group
04.2015 - 04.2019
- Established rental rates by surveying local rental rates and calculated overhead costs.
- Attracted tenants by advertising vacancies and personally showed units to potential renters.
- Maintained building systems by working with maintenance services and supervised repairs.
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Investigated and resolved any tenant complaints.
- Prepared Myan Management Group annual budget, scheduled expenditures, and collected monthly rent from tenants.
- Assessed market data to ascertain prospective development sites.
- Communicated effectively with owners, residents, and on-site associates.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Collected and maintained careful records of rental payments and payment dates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Completed annual rent calculations using housing database software.
- Kept properties in compliance with local, state, and federal regulations.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Property Manager
FPI Management
08.2011 - 04.2015
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained sufficient number of units market-ready for lease.
- Developed and implemented marketing strategies to increase occupancy rates.
- Completed annual rent calculations using housing database software.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Maximized rental income while minimizing expenses through effective planning and control.
- Collected and maintained careful records of rental payments and payment dates.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Kept properties in compliance with local, state, and federal regulations.
Education
Associate Of Business Administration - Business Administration
Houston Community College
Houston, TXCertification - Nursing Assistance
Harguedt Vocational College
Houston, TXSkills
- Marketing and Advertising
- Maintenance Coordination
- Interpersonal abilities
- Property Inspections
- Compliance Monitoring
- Tenant relations
- Property Management
- Multi-family property management
- Tenant and eviction laws
Cover Letter
Dear Hiring Manager, Thank you for the opportunity to apply for the Management role at your company. After reviewing your job description, it’s clear that you’re looking for a candidate that is extremely familiar with the responsibilities associated with the role, and can perform them confidently. Given these requirements, I am certain that I have the necessary skills to successfully do the job and perform above expectations. I am a detail-oriented professional who has been consistently praised as hard-working by my co-workers and management. Over the course of my career, I’ve developed a skill set directly relevant to the Property Management role you are hiring for. Overall, I have consistently demonstrated critical thinking, management, and creative thinking abilities in every aspect of my Property Manager role throughout my Property Management Career, and I invite you to review my detailed achievements in the attached resume. After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your organization. Please contact me at (713)903-9422 or via email at deborahannajohnson1@gmail.com to arrange for a convenient meeting time. Thank you for your consideration, and I look forward to hearing from you soon. Sincerely, Deborah Johnson
Timeline
Residential Property Manager
Asset Living
03.2024 - Current
Property Manager
Blazer Real Estate
07.2022 - 03.2024
Property Manager
Webb Group
04.2019 - 07.2022
Senior Property Manager
Myan Management Group
04.2015 - 04.2019
Property Manager
FPI Management
08.2011 - 04.2015
Associate Of Business Administration - Business Administration
Houston Community College
Certification - Nursing Assistance
Harguedt Vocational College