Deborah Johnson
Morris Plains,NJ
Summary
Diligent and proactive Executive Assistant with a strong background in executive support, adept at managing complex schedules, coordinating meetings, cross-functional initiative, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes. Recognized for strong leadership, analytical problem-solving, and exceptional time management, delivering high-quality, results-driven support to executive leadership teams.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Executive Assistant - VP Tax
VERIZON
06.2019 - 02.2026
- Provided comprehensive administrative and operational support to the SVP, VP, and senior leadership team, ensuring efficient execution of daily operations and strategic initiatives within the Finance and Tax Organization
- Managed complex executive calendars, meetings, travel arrangements, and expense reporting with consistent accuracy and timeliness ensuring optimal scheduling and time management for senior leadership
- Processed approximately 25 state tax exemption certificates for New Jersey and Rhode Island, supporting Billing, Compliance, and Exemption teams per week
- Moderated the Monthly Issue Tracker, monitoring open and closed items to prevent backlog and forecast workload
- Maintained and updated KPI tracking, enabling informed and timely executive decision-making
- Researched, coordinated, and communicated volunteer initiatives to a team of 109 employees
- Approved weekly time reporting and tracked overtime, producing year-over-year Excel analysis for executive review
- Prepared logistics, presentations, and materials for Town Hall meetings
- Reconciled and balance Concur expense accounts
- Tracked headcount and maintained organizational charts on a monthly basis
- Supported budget forecasting to ensure alignment with strategic objectives
- Organized company events and meetings, enhancing team engagement and fostering a positive workplace culture.
Executive Assistant to IT Executive Director
VERIZON
06.2016 - 06.2019
- Provided high-level administrative support in a global IT environment, coordinating across U.S. and India teams.
- Managed heavy calendar scheduling and domestic/international travel arrangements
- Processed travel and expense reports accurately and within tight deadlines
- Followed up on action items, contributing to a 90% reduction in trouble tickets
- Compiled data and generated executive-level Excel reports and PowerPoint slides for senior management
- Created and distributed a monthly IT department newsletter
- Organized quarterly domestic and international meetings and conferences
- Coordinated employee recognition awards across multiple locations for 100+ employees
- Served as primary liaison with external vendors
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Client Service Associate
WEINBERGER LAW GROUP
04.2014 - 04.2016
- Served as the initial point of contact for clients, supporting attorneys in family law matters through accurate documentation and client communication
- Managed approximately 30 incoming calls and faxes per day from clients
- Managed case files, organizing documentation for efficient access and review by legal teams
- Scheduled attorney consultations and collected detailed client intake information
- Prepared written summaries to ensure attorneys were fully briefed prior to consultations
- Opened and maintained confidential client files
- Prepared client retainers outlining the scope of representation and legal expectations
- Processed payments and managed billing records
- Trained new employees on the Firm’s policies and procedures
- Analyzed reporting structures to enhance database efficiency
- Participated in testing and implementation of new legal case management software
Education
Master of Business Administration (MBA) - General
University of South Carolina Aiken
Aiken, SC12.2021
ABA Approved Paralegal Studies -
Fairleigh Dickinson University
Madison, NJ03.2016
Bachelor of Science (B.S.) - Computer Science
Saint Elizabeth University
Morristown, NJ05-2009
Skills
- Executive Level Support
- Complex Calendar Management
- Data-driven decision support
- Time-Critical Project Execution
- Advanced Written & Verbal Communication
- Multi-Time Zone Coordination
- Microsoft Office Suite (Advanced Excel)
- Google Workspace
- Google Calendar
- Generative AI
- Database Management
- Concur Expense Management
- Slack
- Adobe Professional
Certification
- Notary Public
- Issuing Institute: Morris County Notary Public Commission
- Expiration Date: 11/13/2030
Timeline
Executive Assistant - VP Tax
VERIZON
06.2019 - 02.2026
Executive Assistant to IT Executive Director
VERIZON
06.2016 - 06.2019
Client Service Associate
WEINBERGER LAW GROUP
04.2014 - 04.2016
Master of Business Administration (MBA) - General
University of South Carolina Aiken
ABA Approved Paralegal Studies -
Fairleigh Dickinson University
Bachelor of Science (B.S.) - Computer Science
Saint Elizabeth University
ADDITIONAL RELEVANT EXPERIENCE
- DECORATIVE FLAIRS, Office Manager, Denville, NJ
- LUCENT TECHNOLOGIES, Senior Technical Assistant, Technical Assistant, Whippany, NJ
- AT&T, Administrative Assistant, Newark, NJ