Deborah Jones
Marshall,TX
Summary
Thriving on change in personal and professional spheres is essential for success. Adapting and growing knowledge and resources increases impact delivered to employers and customers. Striving for continuous professional development by honing skills and expertise is a fundamental objective to pursue in a career journey.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Kindergarten Teacher
Marshall Independent School District
08.2019 - Current
- Delivered structured lessons on readiness skills by emphasizing phonics, language skills, literature, and handwriting.
- Arranged parent-teacher conferences to address student progress and collaboratively set goals for areas of improvement.
- Collaborated in planning, organizing and implementing instructional programs to facilitate academic, intellectual, and social development.
- Played games with students to increase understanding of subjects.
- Encouraged and prepared students to become independent readers through systematic, multi-sensory instruction in phonemic awareness and decoding skills.
Shipping Clerk
Prysmian Group(Kelly Services)
02.2019 - 08.2019
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Expedited order fulfillment, using advanced organizational skills to prioritize high-priority shipments efficiently.
- Upgraded existing filing systems, creating an easily accessible repository of essential documentation related to all aspects of warehouse shipping activities.
- Maintained clean and organized workspaces, contributing to a safer and more efficient warehouse environment for all staff members involved in shipping operations.
- Established strong working relationships with colleagues, fostering a positive work environment that promoted collaboration and productivity among team members.
Overnight Stocker
Walmart Stores Inc.
09.2018 - 12.2018
- Customer service, replenish sales floor, prepare store for the next day's business
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Early Childhood Teacher's Assistant
Marshall Independent School District
08.2003 - 10.2018
- Teacher's support
- Preparing documents for student's use
- Clerical, Headstart Teacher's Assistant, Elementary Special education Assistant
- Coordinated with other teachers'' assistants during school events or field trips to ensure smooth execution and a positive experience for all involved parties.
- Maintained open lines of communication with parents and caregivers to address concerns, answer questions, or share updates regarding their child''s progress and well-being within the classroom setting.
- Constructed diverse learning centers within the classroom that encouraged exploration, creativity, and independent thinking skills among students.
- Participated in professional development opportunities, staying current on early childhood education best practices and research findings.
Customer Service Associate
Walmart
01.2008 - 12.2016
- Customer Service (Received Above and Beyond performance reviews)
- Cashier, data entry; merchandising, inventory management and replenishment, department manager; telephone operator
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Maintained a clean and organized store environment, enhancing customer shopping experience.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports.
- Educated customers about ongoing promotions and special offers, driving additional revenue for the store.
- Processed returns and exchanges efficiently, ensuring customer satisfaction and trust in the company''s policies.
Customer Service Specialist, Floor Supervisor
Stage Stores Inc
04.2001 - 05.2003
- Customer Service, managerial responsibilities
- Cashier
- Accounting
- Demonstrated versatility, working on various types of retail spaces including boutiques, supermarkets, and department stores.
- Maintained accurate inventory records, ensuring efficient distribution of merchandise to retail locations.
- Supported head butcher in the efficient preparation and packaging of meat products for retail display.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Educated customers about ongoing promotions and special offers, driving additional revenue for the store.
- Processed returns and exchanges efficiently, ensuring customer satisfaction and trust in the company''s policies.
Education
BS - Business Administration
Wiley College
Marshall, TX05.2018
Skills
- Microsoft Office proficiency
- Adaptive learning techniques
- Proficient in parent-teacher engagement
- Instructional design
- Foundational development skills
- Student engagement strategies
- Structured learning environment
- Student-centered teaching methods
Certification
- Customer Service Skills assessment - Familiar
- December 2018
- Indeed Assessments evaluation completed with Familiar rating.
- View my results: https://share.indeedassessments.com/share_assignment/awwm69a1mg0rg5d4
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Kindergarten Teacher
Marshall Independent School District
08.2019 - Current
Shipping Clerk
Prysmian Group(Kelly Services)
02.2019 - 08.2019
Overnight Stocker
Walmart Stores Inc.
09.2018 - 12.2018
Customer Service Associate
Walmart
01.2008 - 12.2016
Early Childhood Teacher's Assistant
Marshall Independent School District
08.2003 - 10.2018
Customer Service Specialist, Floor Supervisor
Stage Stores Inc
04.2001 - 05.2003
BS - Business Administration
Wiley College
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