Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Deborah Kalumba

Deborah Kalumba

Summary

Secure a customer service position where I can demonstrate my strong organizational, interpersonal, and problem solving skills . communication skills, Caring, personable attitude, great team player. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Understanding of data confidentiality and HIPAA regulations. knowledgeable in AMA and the CMS coding rules.

Overview

5
5
years of professional experience

Work History

AR Medical Biller

Professional Billing Solution
Henderson, NV
08.2021 - 02.2022
  • Answered phone calls to assist customers with questions.
  • Processed payments via checks, credit and debit cards
  • Checked claims coding for accuracy with ICD-10 standards.
  • securing revenue
  • maintaining accounts receivable files and records
  • Completed and submitted appeals for denied claims.
  • Communicated with insurance representatives to complete claims processing or resolve problem claims.
  • Submitted claims to insurance companies.

Booth Agent

AVIS CAR RENTAL
Anchorage, AK
07.2019 - 10.2020
  • Greeting customers Answering telephone calls, Closing contracts on cars Driving, Detailing cars, and Filing claims on cars.
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.

Dispatcher

BAC TRANSPORTATION
Anchorage, AK
06.2018 - 07.2019
  • Answering telephone calls Booking reservations, Scheduling, Data entry Monitoring radios, telephones, and on road provision Assign trips to drivers.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Managed daily delivery and work schedules to maximize coverage.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Monitored changes in delivery schedule and communicated changes to customers.

Sales Associate

Burlington Coat Factory Burlington Stores
Anchorage, AK
11.2016 - 12.2017
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers by finding needed items and checking inventory for items at other locations.

Education

Medical Billing And Coding Certificate - Medical Billing And Coding

Carrington College
Las Vegas, NV
07.2021

Skills

  • Scheduling
  • Customer greeting
  • Credit and cash transactions
  • Customer assistance
  • Payment processing
  • ICD-10 coding
  • CPT code modifiers
  • Insurance claims
  • Billing codes
  • Data entry
  • Reimbursements
  • Account follow-up
  • Medical coding understanding
  • Claim review
  • EHR

Languages

Swahili
Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

AR Medical Biller

Professional Billing Solution
08.2021 - 02.2022

Booth Agent

AVIS CAR RENTAL
07.2019 - 10.2020

Dispatcher

BAC TRANSPORTATION
06.2018 - 07.2019

Sales Associate

Burlington Coat Factory Burlington Stores
11.2016 - 12.2017

Medical Billing And Coding Certificate - Medical Billing And Coding

Carrington College

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Deborah Kalumba