Deborah Karsok
Reno,NV
Summary
Well-qualified Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated HR Manager with background overseeing HR policies and procedures while supervising department staff. Expert at directing wide-ranging human resources responsibilities by tackling, prioritizing and delegating tasks to staff. Focus on remaining competitive among industry companies by creating desirable culture and programs.
Overview
6
6
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
HR Manager
CC Cleaning LLC
01.2023 - Current
- Managed employee disputes by employing conflict resolution techniques.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Motivated employees through special events and incentive programs.
Office Manager
CC Cleaning Services LLC
08.2022 - 01.2023
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coordinated special projects and managed schedules.
- Controlled finances to lower costs and keep business operating within budget.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Launched quality assurance practices for each phase of development
Au Pair
Cultural Care Au Pair, USA - Au Pair
05.2019 - 08.2021
- Implemented daily routine to maintain structure and stability
- Developed creative activities to encourage physical, social and emotional growth.
- Met with parents about daily activities, positive developments, and issues.
- Developed bilingual abilities in Portugues and Spanish through immersive conversation and activities.
- Transported children safely to school, activities and appointments on time.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted with light housekeeping duties as well as running errands.
Office Manager
Dr Projetos
03.2017 - 04.2019
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Controlled finances to lower costs and keep business operating within budget.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
Education
Associate of Arts - Business Admin
Newton Paiva
07.2014 - 07.2016
Skills
- Payroll
- Insurance Negotiation and Agreements
- Benefits Programs
- Biweekly Payroll Processing
- Recruitment and Hiring
- Performance Management
- File and Records Management
- Company Leadership
Certification
Technology Entrepreneurship: Lab to Market - HarvardX
Becoming an Entrepreneur - MITx
Marketing Management - IIMB
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
Timeline
HR Manager
CC Cleaning LLC
01.2023 - Current
Office Manager
CC Cleaning Services LLC
08.2022 - 01.2023
Au Pair
Cultural Care Au Pair, USA - Au Pair
05.2019 - 08.2021
Office Manager
Dr Projetos
03.2017 - 04.2019
Associate of Arts - Business Admin
Newton Paiva
07.2014 - 07.2016
Technology Entrepreneurship: Lab to Market -
HarvardX
Becoming an Entrepreneur with verified certificate (and ID verification) - MITx
Marketing Management - IIMB
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