Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah Kathan

Peoria,AZ

Summary

My career is primarily in medical reception at large insurance companies. I bring a strong work ethic and a desire to help all people.


Please consider me for any scheduler/receptionist openings.

Overview

40
40
years of professional experience

Work History

Receptionist

Vista Winds
06.2023 - Current
  • Confirmed appointments, communicated with clients, and updated client records. Answered phones. Scheduled appointments, scheduled doctor and transportation appointments, created work orders.

Medical Receptionist/Lead

Park Nicollet/HIP Rutgers
04.1984 - 01.1997


  • Patient scheduling
  • Extensive phone handling including main switchboard
  • Phone triage
  • Updated work calendars

Front Office

Yavapai Orthopedics
11.2004 - 05.2017
  • Answered multi-line phone system and forwarded calls to appropriate individuals.
  • Received, sorted and distributed incoming mail. Faxed, copied. Extensive use of MS-Office.
  • Patient Scheduling
  • Insurance Referrals
  • Maintained schedule calendar.

Team Lead/Scheduler

Park Nicollet Medical Center
02.2000 - 10.2004
  • Coached team members in techniques necessary to complete job tasks.
  • Utilized Complex Computer Systems
  • Manual and computerized patient scheduling.
  • Extensive phone work.


Senior Service Representative

Preferred One Insurance Co
01.1997 - 12.1999
  • Handled customer inquiries and suggestions courteously and professionally.
  • Claims Investigations
  • Benefit quotations
  • Extensive phone work

Education

High School Diploma -

Bloomington Jefferson
Bloomington, MN

Skills

  • Project Coordinatio
  • File Management
  • Data Entry

Timeline

Receptionist

Vista Winds
06.2023 - Current

Front Office

Yavapai Orthopedics
11.2004 - 05.2017

Team Lead/Scheduler

Park Nicollet Medical Center
02.2000 - 10.2004

Senior Service Representative

Preferred One Insurance Co
01.1997 - 12.1999

Medical Receptionist/Lead

Park Nicollet/HIP Rutgers
04.1984 - 01.1997

High School Diploma -

Bloomington Jefferson

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Deborah Kathan