Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah Kessinger

Evansville

Summary

Dynamic and self-motivated professional with a proven track record at Meijer, excelling in customer service and teamwork. Adept at problem-solving and maintaining attention to detail, I effectively managed cash transactions and enhanced customer satisfaction, contributing to a positive shopping experience while adapting quickly to new technologies.

Overview

17
17
years of professional experience

Work History

Product Proctection

Meijer
09.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Strengthened communication skills through regular interactions with others.

Cashier

Aramark Toyota
03.2021 - 09.2023
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Reduced processing errors by meticulously following transaction procedures.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Dialysis Technician

DaVita
05.2008 - 03.2011
  • Refined ability to communicate by consistently interacting with colleagues.
  • Learned and adapted quickly to new technology and software applications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure.
  • Cleaned and connected fistulas, grafts and catheters to prevent infection.
  • Maintained a clean and safe environment through diligent adherence to infection control protocols.
  • Set-up equipment for dialysis and primed dialyzer in preparation for use.
  • Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
  • Reduced infection rates by maintaining strict aseptic techniques during all procedures.
  • Performed routine quality control and safety checks on all equipment.
  • Increased patient satisfaction by providing compassionate support and addressing concerns throughout the dialysis process.
  • Contributed to staff development by sharing expertise in dialysis processes during team meetings and training sessions.
  • Assisted physicians in evaluating patients'' dialysis needs, effectively communicating pertinent information regarding treatment progress.
  • Safely transported, transferred and positioned patients on chairs for treatment.
  • Exceeded quality assurance standards by consistently adhering to established protocols and following best practices in dialysis care provision.
  • Safeguarded patients through vigilant observation for any adverse reactions or complications, taking swift corrective action when necessary.
  • Inventoried, ordered and restocked equipment and supplies needed for hemodialysis treatment.
  • Boosted clinic hygiene standards by rigorously following infection control procedures.
  • Strengthened patient relationships, consistently providing compassionate and empathetic care.
  • Facilitated smoother operations by maintaining dialysis equipment in optimal condition.
  • Minimized complications by promptly identifying and reporting any adverse reactions during dialysis.
  • Ensured patient safety and comfort by meticulously setting up and operating dialysis machines.
  • Reduced patient anxiety, providing thorough explanations of dialysis procedures.
  • Supported patient well-being, monitoring for signs of distress or infection post-dialysis.
  • Reduced environmental impact by implementing waste reduction strategies in dialysis process.
  • Cleaned and sterilized instruments, equipment and surfaces.
  • Cared for patients by providing personal assistance and ambulation.

Education

Diploma - General Studies

Union County High School
Morganfield, KY
05.1985

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

Product Proctection

Meijer
09.2022 - Current

Cashier

Aramark Toyota
03.2021 - 09.2023

Dialysis Technician

DaVita
05.2008 - 03.2011

Diploma - General Studies

Union County High School

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Deborah Kessinger