Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Deborah Kilgore

Pearland,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

20
20
years of professional experience

Work History

Assistant Manager - Operations

JV Express LLC
Houston, TX
12.2021 - Current
  • Managed logistics associated with product shipments ensuring timely deliveries.
  • Organized and planned operational activities to ensure efficiency and productivity.
  • Communicated clear action plans to optimize results and successfully execute operational activities.

Leasing Agent

Allied Orion Group
Houston, TX
01.2020 - 05.2023
  • Received rent payments and tracked transactions in accounting software.
  • Performed administrative duties such as filing paperwork and updating databases.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Conducted background checks on applicants.
  • Marketed property to prospective tenants by giving tours and pointing out key features.
  • Prepared monthly financial reports for management review.
  • Greeted prospective tenants, answered questions, and provided tours of the property.
  • Prepared and submitted monthly tenant visit logs.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Coordinated repairs and scheduled regular maintenance on rental units.

Dispatcher

BOC Trucking
Houston, TX
07.2017 - 12.2019
  • Supervised driver dispatching, route planning and vehicle tracking for over 10 drivers.
  • Matched bills of lading and reconciled quantities to verify items shipped.
  • Worked with routing specialists, route managers and service department to optimize routes.
  • Determined types or amounts of equipment, vehicles or personnel to meet work orders or specifications.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Provided timely updates to customers regarding their orders or requests.
  • Prepared daily work and run schedules.
  • Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
  • Relayed work orders, messages or information using telephones or two-way radios.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Scheduled loads according to priority and available equipment.
  • Worked closely with transportation supervisor to dispatch and assign loads.

Logistics Coordinator

Pipe and Tube Supplies, Inc
Pearland, TX
07.2003 - 07.2016
  • Logged, processed and followed up on merchandise authorization shipments in databases.
  • Responded quickly to customer inquiries about order status or changes in schedules.
  • Evaluated incoming pick-up and delivery requests to determine driver assignments.
  • Managed movement, sorting and loading of supplies to keep deliveries on schedule.
  • Created reports on freight costs, delivery timelines, invoices and other related information.
  • Abided by safety training protocols and accident preparedness procedures to maintain safe working conditions.
  • Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
  • Collaborated with internal teams to coordinate shipments between multiple locations.
  • Determined response to effectively deal with emergencies, accidents and breakdowns.
  • Ensured accurate completion of customs documents for international shipments as required by law.
  • Managed paperwork and necessary information required for client shipments.
  • Relayed information between drivers and recipients regarding ETA and potential delays.

Education

GED -

Pearland High School
Pearland, TX
06.1984

Skills

  • Logistics Coordination
  • Operational Planning
  • Operations Management
  • Logistics Planning

Languages

Spanish
Professional

Timeline

Assistant Manager - Operations

JV Express LLC
12.2021 - Current

Leasing Agent

Allied Orion Group
01.2020 - 05.2023

Dispatcher

BOC Trucking
07.2017 - 12.2019

Logistics Coordinator

Pipe and Tube Supplies, Inc
07.2003 - 07.2016

GED -

Pearland High School

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Deborah Kilgore