Experienced with inventory management, shipping, and receiving. Utilizes efficient techniques to ensure timely and accurate order fulfillment. Track record of maintaining safety standards and optimizing workflow.
Overview
13
13
years of professional experience
Work History
PreK Teacher
Little Tyke Learning Center
04.2024 - Current
Improved classroom control by resolving behavioral issues using positive reinforcement techniques
Encouraged children to learn through play and exploration
Created supportive and learning-focused classroom environments to help children achieve developmental milestones
Encouraged parent participation in learning environment
Account Manager
Alphalete Marketing
08.2020 - 03.2023
Ambassador of cultivating positive work culture
Consistently Recognized as one of the top sales representative
Gathered information from customers to analyze, interpret and address needs
Defined client needs and business requirements to meet and exceed expectations
Communicated with clients to build strong connections and improve account strategy
Acted as subject matter authority, educating clients and building trusting rapport
Handled client questions, concerns and escalations to meet contractual expectations and preserve client relationships
Developed service strategies based on current market analysis, sales fluctuations, and industry competition
Created detailed proposals outlining potential benefits of company's products or services for prospective clients
Manager
Schlotzsky's Deli
03.2012 - 09.2019
Built rapport with new customers and developed relationships with regular customers
Planned and executed strategies to increase business and drive profit growth
Covered daily business requirements with well-organized schedules and properly delegated assignments
Oversaw execution of opening and closing procedures to desired standard
Facilitated team meetings and provided constructive feedback
Set sales targets and developed marketing plans to achieve goals
Fostered positive work environment promoting employee engagement
Established fruitful working relationships with employees, management and vendors
Delivered excellence in guest service and quality control of operations to attain company mission
Education
Bachelor of Arts - Education
Dallas Baptist University
3000 Mountain Creek Pkwy, Dallas Tx 75211
05.2016
Associate of Practical Theology -
Christ For The Nations Institute
3404 Conway St, Dallas, TX 75224
12.2014
Skills
MS Office Suite (Word, Excel, PowerPoint)
Patience and Empathy
Time Management
Organizational Skills
Customer Relationships
Excellent Customer Service
Sales
Basic Computer Skills
Awards
Alphalete Marketing Top Leaders Award
DBU Leadership Scholarship
Timeline
PreK Teacher
Little Tyke Learning Center
04.2024 - Current
Account Manager
Alphalete Marketing
08.2020 - 03.2023
Manager
Schlotzsky's Deli
03.2012 - 09.2019
Bachelor of Arts - Education
Dallas Baptist University
Associate of Practical Theology -
Christ For The Nations Institute
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Director of Company Culture and Mentorship at Little Tyke Learning CentersDirector of Company Culture and Mentorship at Little Tyke Learning Centers