Highly-motivated employee with several years of experience and well-developed administrative skills with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Fulfillment Associate
Amazon
Spokane, WA
08.2022 - Current
Verified orders for accuracy and completeness, ensuring all necessary components were included.
Utilized warehouse management system to track inventory and maintain records of shipments.
Inspected incoming materials for quality assurance purposes.
Tracked inventories and input equipment counts into warehouse databases.
Received and counted stock items, recording data manually or on computer for inventory purposes.
Identified root causes of customer problems, developed corrective actions, and implemented process improvements.
Documented all problem resolution activities accurately in the company's database.
Medical Assistant
Virginia Mason Hospital and Seattle Medical Center
Seattle, WA
08.1999 - 04.2004
Greeted patients and scheduled appointments.
Maintained patient records, including medical histories and insurance information.
Answered telephones, directed calls, and took messages.
Organized filing systems to store patient data securely.
Verified insurance coverage and managed billing processes.
Performed clerical duties such as typing, transcribing dictation, and updating databases.
Managed accounts receivable by submitting bills to insurance companies on behalf of patients.
Processed payments from patients or third-party payers using electronic payment systems.
Maintained confidentiality of records relating to clients' treatment
Collected co-pays and insurance data, applying full and proper payment to patient accounts.
Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Education
Medical Assistant Certification - Medical Assistant
PIMA Medica Institute
Seattle, WA
04-1993
Skills
Excellent Customer Service
Detail Oriented
Invoice/Payment Processing
Account Reconciliation
Administrative/Clerical Support
Records Management
Audit Support
Medical Record Requests
Timeline
Fulfillment Associate
Amazon
08.2022 - Current
Medical Assistant
Virginia Mason Hospital and Seattle Medical Center
08.1999 - 04.2004
Medical Assistant Certification - Medical Assistant