Summary
Work History
Education
Skills
Timeline
Generic

Deborah Krueger

West Valley City ,Utah

Summary

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Work History

Frontend cashier

Walmart
03 2023 - 12 2024


  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Approached every question or concern with calm and level-headed approach.
  • Demonstrated knowledge of store inventory by assisting customers in locating products and offering recommendations when necessary.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
  • Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.

Housekeeper

Extended stay America hotel
11 2022 - 02 2023
  • Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Washed and folded towels and linens to properly stock guest rooms.
  • Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
  • Assisted in training new team members on hotel policies, procedures, and best practices for housekeeping tasks.
  • Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
  • Supported the maintenance team by identifying necessary repairs in guest rooms and common areas, ensuring prompt resolution of issues.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Improved room readiness efficiency with thorough and systematic cleaning protocols.

Housekeeper

Woodspring Suites Hotel
04 2021 - 11 2022
  • Verified cleanliness and organization of storage areas and carts.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Cashier

Intermountain Healthcare
12 2006 - 04 2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

High School Diploma - General

Mira Costa High School
06.1981

Skills

  • Point-of-sale system operation
  • Product knowledge
  • Guest inquiries
  • Refund handling
  • Stocking and replenishing
  • Cash register systems
  • Product and service sales
  • Cleaning and sanitizing
  • Customer assistance
  • Basic math skills
  • Receipt and refund issuance
  • Refunds and exchanges
  • Retail merchandising
  • Identification checks

Timeline

Frontend cashier

Walmart
03 2023 - 12 2024

Housekeeper

Extended stay America hotel
11 2022 - 02 2023

Housekeeper

Woodspring Suites Hotel
04 2021 - 11 2022

Cashier

Intermountain Healthcare
12 2006 - 04 2021

High School Diploma - General

Mira Costa High School

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Deborah Krueger