Licensed Clinical Social Worker (LCSW) with vast medical social work background. Works effectively with patients and families experiencing medical crises, acting as an advocate and guide as they navigate difficult and emotionally- draining situations. Worked with the same organization for 13 years and held various titles and responsibilities during this time frame. Qualified supervisor with the state of Florida to provide hours to registered clinical social work interns. Hold active LCSW licenses in AR, FL, MO, ND, OK, & VT
Overview
17
17
years of professional experience
1
1
Certification
Work History
Palliative Care Manager
Gulfside Health Care
05.2008 - 05.2021
First point of contact for palliative patients.
Educated patients and families on palliative vs hospice.
Completed psychosocial assessments with patients.
Maintained accurate records of patient care, condition, progress and concerns.
Interviewed and evaluated clients, including conducting safety and risk assessments.
Assessed for suicide & homicide ideation when appropriate.
Supported patients and families in coping with problems resulting from severe illness.
Provided individual therapy patients.
Educated patient & families on the dying process, advanced directives and resources.
Educated social work interns on the mission of palliative care.
Confer daily with nurse practitioner.
Conferred with nursing at nursing homes and assisted living for new and existing patients.
Schedule appointments for clinic patients.
Assessed Gulfside palliative patients at two major hospitals.
Collected and submitted appropriate MIPS data.
Behavioral Health Therapist
Included Health (Doctor on Demand)
03.2022 - Current
Evaluate patients to obtain information concerning social history, treatment, and other pertinent information.
Diagnose disorders according to DSM-TR criteria and use ICD-10 codes for documentation.
Plan and administer therapeutic treatment, behavior modification, and stress management therapy to assist clients in developing/displaying appropriate behaviors.
Discuss progress toward goals and objectives, such as medication regimen, family relationships, educational programs, social development, discharge plans or other behavioral problems.
Responsible for carrying a clinical caseload, online via secured HIPPA Compliant Telehealth platform.
Continuously evaluates the effectiveness of treatment through the ongoing assessment of the patient and his/her natural supports that may result in modification to the service plan, as necessary.
Confer with interdisciplinary team as needed.
Complete disability, Family Medical Leave Act and any other pertinent medical forms for patients.
Complete monthly peer reviews for colleagues.
Maintain up-to-date and accurate progress and incident notes on patients in the EMR system.
LCSW Contractor
Cotler Healthcare
03.2019 - 05.2025
Coordinate psychosocial assessments, treatment plans and progress notes for clients living in nursing and/or assisted living facilities.
Diagnose disorders according to DSM-TR criteria and use ICD-10 codes for documentation.
Conduct therapy, provide crisis intervention and educate patients and families.
Write timely and accurate case notes to inform follow-up for effective, successful case management.
Guide clients in development of skills and strategies for dealing with individual problems.
Give presentations to interdisciplinary team members, including clinical documentation and therapeutic observations.
Adjunct Instructor & Field Liaison
Saint Leo University
08.2015 - Current
Maintain office hours to help students with questions and educational support.
Develop and implement lesson plans that cover all required topics.
Work with graduate students on classroom material and laboratory practicums.
Select appropriate materials to support student learning needs.
Distribute course syllabus and answer student questions regarding standards, material, grading and progression.
Complete and submit reports detailing course activities.
Track student assignments, attendance and test scores.
Supervise and evaluated students' laboratory work.
Coach students on public speaking and presentation skills.
Advise and mentor graduate students placed on academic probation.
Monitor students' academic progress and referred students who were struggling to campus resources.
Direct contact between the student’s internship and the University.
Provide weekly supervision for graduate students.
Assist in the preparation of the LCSW exam.
Present during new student orientation throughout the year.
Director of Clinical Social Work Services
Gulfside Healthcare
05.2008 - 05.2021
Clinical Social Services for all units of Gulfside Healthcare, hospice, palliative & home health.
Direct supervisor over 14 social workers & 7 chaplains.
Direct supervisor over MSW & BSW interns with various Universities.
Created a virtual internship program when COVID began.
Provided supervision to 5 interns working on their LCSW hours.
Participated in detailed review of processes related to mandated clinical regulatory compliance.
Responsible for performing a wide variety of activities pertaining to assuring compliance with operating procedures and regulatory requirements for Clinical Operations.
Participated in departmental and/or corporate quality initiatives.
Maintained a working knowledge of current and proposed laws, regulations and guidelines.
Supported the management of internal and external compliance monitoring of Gulfside Hospice operations.
Provided guidance to Gulfside staff regarding regulatory compliance and internal policies and procedures.
Reviewed and provide feedback on clinical protocols.
Participated in and support regulatory survey preparation and execution activities.
Established guidelines for department operation/evaluation; prepared written policies and procedures for departmental operation and management purposes.
Maintained knowledge and current issues in clinical and hospice care; identify and implement, as appropriate, progressive concepts within the department.
Acted as a resource person for reimbursement and patient care issues; evaluate all discharge/disputes with patients/families regarding Hospice care.
Kept Chief Operation Officer informed of possible liabilities.
Identified and made recommendations of COO regarding program changes/needs.
Served as a member of Performance Improvement and Allscripts Committees.
Participated in community relations and seminars in the medical community (and community at large) in order to raise public consciousness of Hospice.
Monitored/managed Clinical Services department budget and designations of funds.
Assisted in identifying anticipated additional staffing positions for new fiscal year based on census and staffing rations for budgeting purposes.
Collaborated with the administrative staff, other department personnel and representatives of allied groups in planning services for patients.
Held regular meetings with Clinical Services department managers individually and collectively.
Encouraged a collaborative model of patient care by providing opportunity for clinical personnel to plan with the other disciplines for the total needs of patients.
Attended to patient/family complaints unresolved at lower levels.
Responsible for overseeing the screening, selection, evaluation, promotion, disciplinary actions and termination of Clinical Services department staff according to performance standards with designated supervisory personnel.
Maintained and developed quality staff by supervision, training, evaluation and support of clinical mid-management staff, Clinical Care Managers (CCM).
Participated in the assessment of learning needs and provide opportunities for staff development.
Education
Master of Social Work - Social Work
The University of South Florida
Tampa, Florida
05.2008
Bachelor of Science - Social Work
The University of South Florida
Tampa, Florida
01.2006
Skills
HIPAA guidelines
Advance directives
Community reintegration
Strong documentation in EMR
Intervention strategies
Psychosocial assessments
Strengths-based practices
Resource coordination
Expertise on end of life issues
Certification
Qualified Supervisor for clinical social work, 10/2019
Utilization Of Emr
Allscripts
Athena
Lauris
Netsmart
Pont Click Care
Practicefusion
Prov
Activities
Licensed Clinical Social Worker FL, VT & MO
Member of National Association of Social Workers
Member of National Association of Social Work Honor Society, Phi Alpha/Delta Sigma Chapter USF
MSW Intern - Mental Health Care, Inc - 2007-2008 Case manager Therapist
BSW Intern - USF Kinship Center - 2006 Case manager