Dynamic HR leader with extensive experience, excelling in employee relations and strategic planning. Proven track record in resolving complex issues and enhancing performance through critical thinking and relationship building. Successfully managed diverse teams and implemented effective programs, driving organizational success and employee satisfaction.
Effectively manage all human resources functions with an emphasis on employee relations for 15 branches in the San Francisco Bay Area Region, and Corporate, Commercial, and Administrative Offices in Southern California and San Diego. Responsible for providing strategic planning, managing & coaching declining performance issues, interpretation of company policies and procedures, investigate fraud issues, work/safety issues, workers’ compensation issues, FMLA/ADA, reasonable accommodation, return to work issues, involuntary separations, harassment & discrimination charges- EEOC & DFEH investigations, benefits, and compensation. Effectively worked with leaders to effectively manage their areas of business, and proactively coach and mentor employees for optimum performance. Provide training for managing declining performance, leave of absences, and company policies and procedures.
Managed all employee relations issues for 2,300 employees, including a 24 hour, 365 day/year operations environment. Advised the Group Executive Vice President and management team to resolve a wide variety of issues including employee relations, benefits, compensation, involuntary separations, audit investigations, prior offenders, declining performance, take over robberies, work/safety issues, reorganizations, downsizing, outsourcing, FMLA/ADA, reasonable accommodation, return to work issues, workers’ compensation, conditions of employment, fraud, theft, substance abuse issues, sexual harassment cases, and conducted investigations of DFEH and EEOC discrimination charges.
Relocation Manager (1992-1993) :Concord, CA.
Created the BASE (BankAmerica Systems Engineering) domestic relocation program for employees affected by the Bank America/Security Pacific Bank merger. Successfully created an effective relocation program with an $9 million budget; relocated approximately 650 employees from various areas throughout the U.S. to the Bay Area.
Technical Recruiting Manager (1990-1992):Concord, CA.
Directed the technical recruiting activities for BankAmerica Systems Engineering (BASE) division of 3,500 managers and employees. Developed, trained, and successfully led a recruiting team of 12 employees. Effectively improved the productivity and cost efficiency of the overall recruiting process, including the purchase and implementation of an online recruiting program, RESUMIX.
Technical Staffing Consultant (1989-1990): Concord, CA.
Managed 2 employees. Created 10 effective recruiting campaigns and developed sources of qualified applicants through an extensive network of referrals and corporate recruiting techniques resulting in the recruitment of 157 technical professionals in two years. Recruited technical professionals for 80-90 managers, averaging 50-60 requisitions.
Relocation Manager (1992-1993) :Concord, CA.
Created the BASE (BankAmerica Systems Engineering) domestic relocation program for employees affected by the Bank America/Security Pacific Bank merger. Successfully created an effective relocation program with an $9 million budget; relocated approximately 650 employees from various areas throughout the U.S. to the Bay Area.
Technical Recruiting Manager (1990-1992):Concord, CA.
Directed the technical recruiting activities for BankAmerica Systems Engineering (BASE) division of 3,500 managers and employees. Developed, trained, and successfully led a recruiting team of 12 employees. Effectively improved the productivity and cost efficiency of the overall recruiting process, including the purchase and implementation of an online recruiting program, RESUMIX.
Technical Staffing Consultant (1989-1990): Concord, CA.
Managed 2 employees. Created 10 effective recruiting campaigns and developed sources of qualified applicants through an extensive network of referrals and corporate recruiting techniques resulting in the recruitment of 157 technical professionals in two years. Recruited technical professionals for 80-90 managers, averaging 50-60 requisitions.
Achieved outstanding recruiting results, hiring 2,000 candidates for various positions within a three year period. Developed successful working relationships with partners, managers, and employees. Managed, trained, and developed 2 professional recruiters and 2 administrative assistants. Recruited accounting and finance professionals, computer programmers, back office operations professionals and non-exempt positions. Managed the secretary trainee program, hired and supervised 23 secretary trainees. Managed 3 college recruiting programs including: the two-year Financial Analyst Program recruiting graduates from the top 25 colleges and universities across the United States, Information Systems Division Training Program, and the Securities Operation Trainee Program.
Achieved outstanding recruiting results, hiring 2,000 candidates for various positions within a three year period. Developed successful working relationships with partners, managers, and employees. Managed, trained, and developed 2 professional recruiters and 2 administrative assistants. Recruited accounting and finance professionals, computer programmers, back office operations professionals and non-exempt positions. Managed the secretary trainee program, hired and supervised 23 secretary trainees. Managed 3 college recruiting programs including: the two-year Financial Analyst Program recruiting graduates from the top 25 colleges and universities across the United States, Information Systems Division Training Program, and the Securities Operation Trainee Program.