Michael LaBrosse

• Delivered reliable service under time constraints, minimizing disruptions to regular business operations for clients.
• Reduced workplace hazards by diligently identifying and addressing potential safety risks during cleaning tasks.
• Improved workspace appearance, successfully executing detailed cleaning plans tailored to client preferences.
• Preserved building integrity by carefully selecting appropriate chemicals for various surfaces and materials.
• Strengthened client relationships by responding promptly to feedback and adjusting services accordingly.
• Increased client retention by consistently maintaining a high standard of cleanliness and professionalism.
• Showcased attention to detail while polishing fixtures, sanitizing high-touch points, and maintaining overall presentation standards in all serviced locations.
• Maintained inventory levels, ensuring proper stock of cleaning supplies for seamless operations.
• Contributed to a positive work environment, fostering open communication among team members.
• Enhanced customer satisfaction by providing thorough and efficient cleaning services for commercial spaces.
• Safeguarded health and safety standards, adhering to all relevant regulations during daily tasks.
• Disinfected restrooms areas to remove bacteria and maintain hygiene standards.

• Received and sorted donations for resale
• Sorted and performed quality control measures of donated items.
• Maintained organized and clean worksite.
• Prepared shipments of items for transport to alternate locations.
• Sorted and categorized donated items to facilitate efficient processing and distribution to appropriate departments.
• Collaborated with team members to manage high-volume donation periods, maintaining order and efficiency.
• Maintained a clean and organized donation area to ensure safety and ease of access for donors.
• Respectfully communicated with diverse population of volunteers and employees.
• Displayed excellent customer service when greeting customers and accepting donations.

• Unloaded, inspected, and stored damaged and returned products.
• Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
• Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.

Sorted, tested, and priced donated electronics for resale

Operated forklift to bring product to sorting areas and to empty recyclable materials into proper containers

Also loaded and unloaded trucks/trailers when needed

Operated trucks to pick up and deliver donations

Loaded the conveyor line with donated product to be sorted

Trained other employees in my department when neede

Helped maintenance dept repair carts and perform other duties when needed

• Maintained clean and orderly work area, promoting safety.
• Improved workflow by efficiently sorting items.
• Inspected items for damage to ensure quality control.
• Collaborated with team to enhance sorting processes.
• Ensured correct placement of items to maintain order.

• Greeted customers and unloaded donations from vehicles
• Presorted all donations and placed them in the proper locations
• Sorted all donations and priced them for resale
• (clothing, shoes, electronics, books, wares, domestics, etc)
• Loaded and unloaded trucks/trailers with a forklift
• Maintained organized and clean worksite.

• Tested, repaired, and priced all donated major appliances and electronics for resale
• Performed service calls for customers that had purchased appliances with warranties and had defects or needed repairs after purchase
• Operated forklift to load and unload trucks
• Assisted other departments when needed (trucking, Line loading, Maintenance dept, etc.)
• Maintained an organized inventory of tools, equipment, and parts for efficient access during service calls.
• Ensured compliance with safety guidelines during all aspects of appliance installation, repair, and maintenance tasks.
• Improved workflow efficiency by effectively managing multiple service appointments per day while maintaining punctuality.