Deborah Lafler
Penn Yan,NY
Summary
Dynamic professional with a proven track record at Bryten Management, excelling in strategic planning and team management. Successfully directed initiatives that enhanced operational efficiency and fostered high-performing teams. Adept at relationship building and effective communication, driving project success and improving service delivery in diverse environments.
Overview
14
14
years of professional experience
Work History
Assistant Asset Director
Bryten Management/Conifer Realty
08.2018 - Current
- Directed strategic initiatives to enhance operational efficiency and improve service delivery.
- Led cross-functional teams in the execution of complex projects, ensuring alignment with organizational goals.
- Developed and implemented training programs for staff, fostering professional growth and enhancing team performance.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Dental Assitant/Receptionist
Finger Lakes Coummunity Health
05.2015 - 08.2018
- Assisted in patient intake, ensuring accurate medical history documentation and adherence to safety protocols.
- Prepared treatment rooms by sterilizing instruments and organizing supplies for efficient workflow.
- Supported dentists during procedures, providing chairside assistance and managing instruments effectively.
- Educated patients on post-treatment care, enhancing understanding of oral health practices and prevention strategies.
- Implemented inventory management processes to reduce waste and ensure availability of necessary dental supplies.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Front Desk Receptionist
Dr. Frederick Klee
05.2011 - 05.2015
- Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Maintained accurate patient records using electronic health record (EHR) systems for efficient data management.
- Coordinated communication between patients and medical staff, facilitating timely information exchange.
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Team management
Timeline
Assistant Asset Director
Bryten Management/Conifer Realty
08.2018 - Current
Dental Assitant/Receptionist
Finger Lakes Coummunity Health
05.2015 - 08.2018
Front Desk Receptionist
Dr. Frederick Klee
05.2011 - 05.2015
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