Administrative professional with over 16 years of experience in correspondence, tables, data entry, and spreadsheet reports in Microsoft programs.
Experienced with handling diverse administrative duties and front-office management. Utilizes strong organizational abilities to maintain orderly and efficient office environments. Knowledge of effective communication techniques ensures positive interactions with clients and staff.
Overview
16
16
years of professional experience
Work History
Receptionist
Intertek PSI
11.2021 - 12.2022
Greeted visitors and directed them appropriately
Answered phones and routed calls to employees, took detailed messages
Researched records for information for reports of documents to distribute to appropriate location
Provided administrative assistance to office staff
Processed incoming and outgoing mail
Maintained and updated CoSA Reports
Converted Proposals to Projects in Lawson Computer Program
Processed and submitted Accounts Payables for payment to corporate
Created spreadsheet for Accounts Payables
Placed Cost Center information for Accounts Payables
Divided amount of invoices to be applied to correct cost centers for payment
Made .pdf files for office retrieval and future access of information
Filed all invoices in appropriate files and created new files for new invoices
Transferred all files for storage
Printed and created 90-page Project Reports for clients and mailed out or emailed to clients
Produced the Project Report with card stock and black combs for spiral book
Typed and maintained correspondence related to projects administered by employer
Sent invoices to clients for payments via email
Maintained adequate inventory of office supplies
Obtained authorization signature for documents
Death Certificate Clerk
Mission Park Funeral Chapels Medical Center
02.2012 - 10.2018
Data entered family information into the Texas Electronic Registry
Proofread and corrected all errors and printed Verification Form for Director's approval
Contacted doctors for certification and updated documentation
Purchased aproximately 15 Texas certificate with manager/assistant manager's credit card and notified clients when certificates available for pick up or to be mailed to the client
Updated database for certificates, payments, and memorial packages
Printed or requested Permit Forms from Texas Department of Health Services
Data entered information provided by client and created payment form
Mailed all required forms with proper proof of identification
Accepted payments from clients via phone or in person
Recorded approximately 20 payments in logbook daily, sent payments to corporate office for deposit
Gathered forms, all Pre-Need files, and combined into one centralized location
Answered phone and assisted customers with their needs
Processed End-of-Month Reports utilizing Microsoft Excel and sent to corporate office
Drafted routine correspondence such as letters, reports, and memorandums
Administrative Assistant
ST Aerospace
02.2010 - 04.2011
adScheduled Span, FAA In-House aircraft reports
Department Manpower Assignments and weekly reports for the department personnel headcount
Notified inspectors, NDT department, and receiving personnel of Delta and UPS bulletins
Maintained employee vacation forecast spreadsheets and Progression Chart
Helped maintain the Inspection Authorization Stamp List and Inspection Certification daily
Updated Louisville Record and Daily Aircraft Cleaning Schedules daily
Secretary
Department of Defense
03.1990 - 06.2000
Managed and arranged all travel for co-workers and executives
Maintained office file records according to rules and regulations
Received and transferred incoming telephone calls
Typed and maintained correspondence related to projects administered by employer
Faxed and/or copied correspondence for fellow employees, distributed and processed all incoming and outgoing mail, classified packages and Federal Express and UPS and letters and memos according to rules and regulations administered by the US government
Processed security classification coding for all correspondence according to rules and regulations and managed and arranged visitors travel arrangements
Produced flyers for visitors to attend conferences, created and assisted and revised PowerPoint slides for conferences
Developed in house office forms, assisted and created correspondence for emails, and assisted coworkers with graphs, charts and tables