Very organized, dedicated and hardworking employee with 12 + years of experience working in the Department of Labor who is meticulous, proficient and always willing to assist in projects and training. Capable of learning new things and not afraid to inquire about proper procedures.
Overview
26
26
years of professional experience
Work History
Secretarial Assistant 1
NJ Department Of Labor And Workforce Development
02.2021 - Current
Assists Director of Benefit Appeals in preparing personnel paperwork for new hires, retirements including but not limited to resignations, backfills and promotions on behalf of Appeal Tribunal.
Prepares work organizational charts for various units.
Forwards Working Test Period Reports to Supervisors on employees who are new hires and/or those promoted to new positions to be submitted to Human Capital Strategies (HCS).
Schedules and coordinates interviews when needed via email to candidates, interview panel and EEO via email and TEAMS and prepares score sheets of panelists on EXCEL Spreadsheet when interviews are complete.
IT Coordinator and Training Liaison for AT.
Responsible for submitting Tuition Reimbursement Forms for proper signatures and submission to HCS.
Organizes billing for Voiance Interpreting Services, Xerox and and Lexis Nexis which also include preparing new requisitions for fiscal year and submission for payment to Finance and Accounting.
Completes necessary forms for New Hires and submits them to IT Provisions to ensure required equipment is provided for start date.
Maintains inventory and orders supplies for office.
Type varied types of documents, including correspondence of a confidential nature for the Director.
Prepare all invoices and requisitions for payment and submit to Procurement for processing.
Backs up Management Assistant creating employer profiles into Sales Force.
Assist in the administration of processing Appeals.
Schedule new, re-opened, and remanded appeals in accordance with Federal standards of timeliness.
Print and send out necessary Notice of Hearing.
Attach Notice of Hearing to Appeals.
Answer telephone and emails from claimants to provide information on their hearings date and time.
Assists with filing cases into the vault and help to move boxes to condense and consolidate.
Trained new hires on how to schedule hearings in Salesforce.
Unemployment Insurance Clerk
NJ Department Of Labor And Workforce Development
03.2011 - 02.2021
Assist in the administration of processing appeals.
Organize the number of appeals each Appeals Examiner will hear on a daily basis on the complexity of each case.
Schedule appeal hearings for 40 Appeals Examiners located in four different locations.
Sort and route incoming correspondence.
Maintain schedule of appointments.
Controlled the main files in Scheduling Unit.
Review appeals to make sure that all information is correct for telephone hearings.
Keep track of 40 Appeals Examiners vacation and sick time so no hearing would be scheduled.
Provide appeal status to claimants and employers who call for hearing date, time, in-person or telephone hearing.
Distribute mail, faxes and leads to Claims Examiner for pre- review.
Instruct the parties to call the number on notice to register for their hearing.
Arrange for files to be transported to the Appeals Examiners located in Appeal Tribunal district offices.
Assist Claims Examiner in the performance of their duties.
Update claimant's information in our Salesforce system.
Served as a subject matter expert and provided user input during the implantation of our new case management system.
Trained other schedulers how to use new system.
Assist with training others on the new system (Salesforce),
Personnel and training liaison for the Appeal Tribunal.
Complete tasks related to scheduling interviews.
Maintain statistical data for review.
Assist in making travel arrangements for travel and conferences.
Office Manager
Monmouth Performing Arts Center
09.1997 - 03.2020
Oversee front desk operations and event programs
Prepare schedules for instructors and classes
Prepare, type, and file insurance riders for performing company
Planning fundraising events
Prepare travel itineraries for owner and dance troupe
Organize paperwork and applications for new students
Coordinate monthly staff meetings
Formulate and maintain budgets
Handle accounts payable and receivable
Purchasing and inventory of office supplies
Education
High School Diploma -
Madison Central High School
Old Bridge, NJ
06.1978
Skills
Communication
Leadership
Organized
Time Management
Team Building
Problem Solver
Efficient
Timeline
Secretarial Assistant 1
NJ Department Of Labor And Workforce Development
02.2021 - Current
Unemployment Insurance Clerk
NJ Department Of Labor And Workforce Development
03.2011 - 02.2021
Office Manager
Monmouth Performing Arts Center
09.1997 - 03.2020
High School Diploma -
Madison Central High School
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