Deborah Lane-Siggers
Lanett,AL
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and professional with computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
13
13
years of professional experience
1978
1978
years of post-secondary education
1
1
Certification
Work History
Receptionist/Lab Assistant
Smiles Dental Lab
Lanett, AL
11.2023 - Current
- Greeted patients and visitors warmly upon arrival at the dental lab.
- Managed phone calls and scheduled appointments efficiently for dental services.
- Assisted dental technicians by organizing materials and supplies for workflows.
- Provided information to patients about services, procedures, and insurance options.
- Ensured a clean and welcoming reception area for all visitors and staff.
- Handled incoming mail and packages, distributing them to appropriate departments.
- Scheduled and confirmed appointments.
- Updated and recorded customer or client information to maintain accounts.
Restaurant Co-Owner
Papa's Que & Stew
Lanett, Alabama
11.2012 - 10.2021
- Managed daily restaurant operations and staff scheduling for efficiency.
- Coordinated inventory management and supplier relationships for timely deliveries.
- Resolved customer complaints promptly to enhance dining experience satisfaction.
- Managed day-to-day operations, including scheduling staff shifts, managing inventory and ordering supplies.
- Recruited, interviewed and hired qualified kitchen staff members according to company standards.
- Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Hired, trained and motivated staff to fill all restaurant openings.
- Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
- Trained new employees to perform duties.
Education
Valley High School
Valley , ALSkills
- Appointment scheduling
- Computer literacy
- Customer relationship management
- Customer service
- Recordkeeping and bookkeeping
- Basic accounting
- Multi-line phone system operation
- Front desk operations
- Administrative support
- Bookkeeping
- Office supply inventory control
- Human Resources
- Payroll
Certification
- Serv Safe Certification
Timeline
Receptionist/Lab Assistant
Smiles Dental Lab
11.2023 - Current
Restaurant Co-Owner
Papa's Que & Stew
11.2012 - 10.2021
Valley High School
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