Deborah Larson
Virtual Assistant
Canton,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Virtual Assistant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Highly motivated with extensive customer service and sales experience. Consistently recognized for sales performance and excellence in customer service. Reliable and upbeat, successful at promoting customer loyalty and satisfaction with diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Sales Associate
The Minnie Group
Canton, OH
08.2023 - Current
- Conducted regular competitor analysis to stay informed about market trends.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Participated in team meetings and training sessions for continuous professional development within the retail industry.
- Gained extensive knowledge in data entry, analysis and reporting.
Foster Parent of Special Needs Children
Ohio Guidestone
Berea, OH
12.2013 - 05.2023
- Strengthened communication skills through regular interactions with others such as biological family, caseworkers, medical specialists, legal personnel, therapists, and teachers.
- Completed paperwork, recognizing issues and promptly addressing for resolution.
- Passionate about learning and committed to continual improvement.
- Learned to advocate for child’s special and specific needs.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Delivered child to many appointment locations within specific timeframes.
- Learned and adapted quickly to new procedures and therapies that each child needed.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed strong communication and organizational skills through working with many people on child’s team of workers.
- Skilled at working independently and collaboratively in a team environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Self-motivated, with a strong sense of personal responsibility.
- Gained strong leadership skills by managing projects and problem solving for each child’s needs from start to finish.
Education
2 Year - Music And Piano
Shepherds School of Music
Fort St John, British Columbia, Canada 08.1995 - 05.1997
Skills
Inventory Control
Order Processing
Customer Needs Assessment
Contract Preparation
Payment Processing
Upselling
Cash Handling
Professional Demeanor
Adapt to diverse groups
Verbal/written communication
Self-Checkout Assistance
Guest Relations
Flexible Schedule
Excellent people skills
Client Service
Strategic Planning
Cleaning techniques
Complex Problem-Solving
Relationship Building
Sales expertise
Listening Skills
Building rapport
Problem-Solving
Reliable and punctual
Multi-tasking strength
Exceptional customer service
Goal-Oriented
Outgoing Personality
Problem-solving skills
Policy and Procedure Adherence
Inventory Tracking
Meeting deadlines
Cash Handling Accuracy
Conflict Resolution
POS System Operation
Money Transfer Systems
Money Handling
Cash Register Operation
Cold-calling
Customer Service
Time Management
Dispute Mediation
Point of sale operation
Negotiation Tactics
Teamwork and Collaboration
Customer Assistance
Product Knowledge
Inventory Management
Strong Communication and Interpersonal Skills
Speech Clarity
Interpersonal Skills
Team Leadership
Basic Mathematics
Information Analysis
Order Management
Safety and Cleanliness Standards
Documentation And Reporting
Flexible Hours
Excellent Written and Verbal Communication
Written Communication
Reliability
Timeline
Sales Associate
The Minnie Group
08.2023 - Current
Foster Parent of Special Needs Children
Ohio Guidestone
12.2013 - 05.2023
2 Year - Music And Piano
Shepherds School of Music
08.1995 - 05.1997