Deborah Lerdahl
Mt Pleasant,WI
Summary
Patient-oriented Nurse with 21 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments.
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Telephone Triage Registered Nurse
Columia St Marys
04.2014 - 05.2016
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Demonstrated excellent critical thinking skills when evaluating patient symptoms and determining the need for immediate intervention or further assessment.
- Increased efficiency in triage call handling through effective communication and active listening skills.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
Clinical Coordinator RN
Racine Community Health Center
04.2013 - 04.2014
- Enhanced patient care by implementing evidence-based clinical practices and protocols.
- Streamlined nursing operations for increased efficiency through effective scheduling and resource allocation.
- Implemented quality improvement initiatives to continuously enhance patient care standards and overall performance metrics.
- Served as liaison between the nursing team and other healthcare professionals involved in patients'' care plans.
- Ensured regulatory compliance by maintaining accurate documentation, adhering to policies, and participating in audits.
- Supported departmental goals by actively participating in committee meetings, contributing to policy revisions, and staying informed on current industry trends.
- Assisted in the recruitment, interviewing, selection process of qualified nursing personnel to maintain high-quality clinical staffing levels.
- Evaluated employee performance regularly.
- Served as a mentor for new nursing staff members, providing guidance on clinical skills, critical thinking abilities, and best practices.
- Upheld quality assurance procedures to maintain patient safety and satisfaction.
- Developed and adjusted work schedules for medical staff.
- Created weekly schedules for nurses, taking into account sick days and vacation time.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Urgent Care Registered Nurse
Medical College Of Wisconsin
06.2009 - 04.2013
- Managed patients with multiple chronic health conditions, acute episodes of care and behavioral health challenges while promoting and supporting prevention and wellness.
- Ensured accurate documentation for each patient visit, maintaining thorough records of medical history, vital signs, and treatment outcomes.
- Supported family members during difficult healthcare decisions by providing education on available treatment options and offering emotional support when needed.
- Streamlined the triage process to prioritize urgent cases and allocate resources effectively for optimal patient outcomes.
- Executed nursing interventions by collaborating with interprofessional team to incorporate standards of care, practice and patient outcomes.
- Demonstrated adaptability in fast-paced settings by effectively managing multiple responsibilities concurrently while maintaining high standards of patient care.
- Reduced wait times by implementing effective time management strategies and multitasking abilities in a high-stress environment.
Clinic RN Float
All Saints Health Care
06.1995 - 10.2009
- Evaluated patient outcomes and adjusted nursing care plans as needed for optimal progression toward health goals.
- Participated in continuous professional development opportunities to stay current on industry trends and advancements in nursing practice.
- Assisted physicians with diagnostic procedures, ensuring accurate results.
- Maintained patient confidentiality and adhered to HIPAA regulations in all aspects of clinical practice, safeguarding sensitive information.
- Promoted patient safety through diligent monitoring of vital signs, medication administration, and adherence to infection control protocols.
- Developed strong rapport with patients through active listening and clear communication, building trust in the clinical environment.
- Educated patients on disease prevention, medication administration, and self-care techniques to optimize health outcomes.
- Coordinated referrals to specialists as needed for further evaluation or treatment of complex medical conditions beyond the scope of primary care services offered within the clinic setting.
- Managed inventory of medical supplies within the clinic setting, ensuring adequate stock levels for uninterrupted patient services.
- Built meaningful relationships with patients and families for optimal care.
- Administered medications and topic treatments to address patient symptoms.
- Delegated patient care responsibilities to nursing assistants and student nurses.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Provided emotional support to patients and families during difficult medical situations, fostering a compassionate environment.
- Reduced patient wait times by optimizing appointment scheduling and improving triage procedures.
Education
Associate of Science - Nursing
Gateway College
Kenosha, WI06.1995
Skills
- Patient Communication
- Symptom Assessment
- Patient Instruction
- Immunizations and Vaccinations
- Problem-solving aptitude
- Medical Recordkeeping
- Medical Procedure Preparation
- Insulin medication assistance
- Procedure Assistance
- Diabetes management
- Training staff
- Collecting vitals
- Professionalism
- Documentation
- Care Coordination
- Interpersonal Skills
- CPR/AED
- Accurate Documentation
- Infection Control
- Medication Administration
- Self Motivation
- Delegation and Motivation
- Safety Protocols
- Team building
- Intravenous therapy
- Microsoft Office
- Wound Care
- Vitals monitoring
- Blood Draw and Sample Collection
- Monitoring Vital Signs
- Certified in CPR/AED
- Patient Education
- Patient and family advocacy
- Adaptability and Flexibility
- Active Listening
- Organizational Skills
- Direct Patient Care
- Strong Clinical Judgment
- Reliability
- Multitasking Abilities
- Problem-solving abilities
- Time Management
- Problem-Solving
- Medication Refills
Certification
BLS
Registered Nurse
Timeline
Telephone Triage Registered Nurse
Columia St Marys
04.2014 - 05.2016
Clinical Coordinator RN
Racine Community Health Center
04.2013 - 04.2014
Urgent Care Registered Nurse
Medical College Of Wisconsin
06.2009 - 04.2013
Clinic RN Float
All Saints Health Care
06.1995 - 10.2009
Associate of Science - Nursing
Gateway College
BLS
Registered Nurse
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