Summary
Overview
Work History
Education
Timeline
Deborah Long

Deborah Long

Leland,NC

Summary

Professional dining services expert with extensive experience in delivering exceptional guest experiences. Skilled in table service, menu knowledge, and maintaining welcoming environment. Strong focus on teamwork and adaptability ensures smooth operations and high customer satisfaction. Known for reliability, effective communication, and positive attitude in fast-paced settings.

Knowledgeable Desired Position with solid background in providing exceptional dining experiences. Demonstrated ability to ensure guest satisfaction and maintain high standard of service. Proven track record in multitasking and managing fast-paced environment with professionalism and efficiency.

Experienced with managing guest interactions and providing high-quality service. Utilizes strong communication skills to ensure positive dining experience. Knowledge of maintaining cleanliness and organization in fast-paced environment.

Hospitality professional prepared to provide top-tier dining experiences. Known for delivering excellent guest service and maintaining welcoming atmosphere. Consistently collaborates with team members to achieve smooth operations and adapt to changing needs. Skills include menu knowledge, attention to detail, and strong interpersonal abilities.

Experienced Server offering solid history of accurate order taking, efficient supply restocking, and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.

Successful at keeping dining room areas working smoothly, tables turned over and residents fully satisfied with speedy service and delicious food. Energetic, friendly, and enthusiastic about meeting guest needs.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Dining Room Server

Chic Fil a
04.2025 - Current
  • Enhanced guest satisfaction by providing superior customer service.
  • Managed order accuracy and timeliness, addressing customer inquiries promptly.
  • Collaborated with kitchen staff to facilitate efficient food and beverage delivery.
  • Enhanced ambiance by maintaining cleanliness and organization in dining area.
  • Assisted in training new servers on menu knowledge and service standards.
  • Adapted to fast-paced environments, ensuring smooth service during peak hours.
  • Implemented suggestions for improving workflow, contributing to team efficiency.
  • Engaged with customers to build rapport and encourage repeat visits through personalized service.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
  • Built long-lasting relationships with residents.
  • Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Took orders and delivered food items to residents in main dining room.
  • Maintained up-to-date knowledge of menu offerings, including ingredients, preparation methods, allergens, and dietary restrictions for clear communication with guests.
  • Replenished table, wait staff and kitchen supplies.
  • Checked on needs of each table and retrieved additional items.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Assisted management in maintaining a well-stocked inventory of supplies to ensure seamless daily operations and minimize disruptions due to shortages or discrepancies.
  • Increased customer satisfaction by monitoring dietary restrictions and allergies, ensuring safe and enjoyable dining experiences for all guests.
  • Checked in with customers and specific dietary needs while refilling waters and clearing plates.
  • Handled high-pressure situations calmly, ensuring smooth operations during peak hours and special events.
  • Increased dining room efficiency by promptly addressing guest inquiries and resolving concerns.
  • Consistently met or exceeded sales goals by upselling menu items and promoting daily specials to guests.
  • Ensured timely food delivery by collaborating closely with kitchen staff and prioritizing orders.
  • Greeted new customers, discussed specials, and took drink orders.
  • Reduced errors in order processing by attentively listening to customers'' needs, accurately recording their selections, and verifying orders before submission.
  • Collaborated with team members to ensure efficient service, sharing tasks such as bussing tables, restocking supplies, and assisting with drink orders when necessary.
  • Maintained excellent standards of service by closely monitoring diner safety and meeting customer needs.
  • Maximized customer and worker safety by updating emergency protocols.
  • Helped create memorable experiences for diners celebrating special occasions by offering personal touches like complimentary desserts or customized menu suggestions.
  • Maximized revenue opportunities through attentive beverage service, suggesting pairings that complemented meal choices and refilling drinks promptly.
  • Completed thorough side work duties before opening and after closing to maintain an organized dining area that was ready for service at all times.
  • Anticipated potential service delays by staying aware of kitchen operations, communicating effectively with guests about wait times, and offering alternatives when appropriate.
  • Supported overall restaurant cleanliness by performing regular sanitation tasks, including wiping down tables and chairs, sweeping floors, and maintaining restroom facilities.
  • Boosted customer loyalty with personalized attention, remembering regulars'' preferences, and making recommendations based on individual tastes.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Increased sales significantly by upselling higher-end products to customers.

Bakery Clerk

Panera
01.2024 - 06.2025
  • Enhanced shopping experience through effective customer support.
  • Operated bakery equipment efficiently, ensuring high-quality product preparation.
  • Ensured workstations were clean and organized, enhancing safety protocols.
  • Collaborated with team members to manage inventory levels and stock products effectively.
  • Processed customer transactions accurately using point-of-sale systems, ensuring swift service.
  • Implemented effective merchandising strategies to promote seasonal items and increase sales visibility.
  • Monitored product freshness and quality control, reducing waste through proactive management practices.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
  • Inspected goods to establish accurate pricing and labeling.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Provided support in other departments during peak times or employee absences, demonstrating adaptability and a strong work ethic.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Promoted a positive work environment within the bakery team through open communication channels and constructive feedback mechanisms.
  • Supported special events by preparing custom orders according to client specifications and time constraints.
  • Communicated effectively with store management regarding bakery operations, addressing potential issues proactively before they escalated into larger problems.
  • Used utensils and equipment to portion, wrap and display bakery items.
  • Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
  • Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
  • Handled cash register transactions efficiently, ensuring accurate sales records and timely customer service.
  • Measured and mixed ingredients accurately to assist in baking process.
  • Implemented creative merchandising techniques that enticed customers to purchase additional items from the bakery department.
  • Maintained detailed records of sales and inventory levels, aiding in accurate forecasting and ordering.
  • Collaborated with bakery team to introduce new, healthy baking options, responding to customer health trends.
  • Provided exceptional customer service by quickly and accurately fulfilling special orders, increasing repeat business.
  • Reduced energy consumption by optimizing use of ovens and refrigeration units during off-peak hours.
  • Demonstrated proficiency in using bakery equipment safely and efficiently, minimizing downtime and accidents.
  • Engaged with customers to gather feedback on bakery products, using insights to guide future product development.

Asset Protection Associate

Walmart
01.2019 - 06.2024
  • Ensured asset protection by observing security systems.
  • Conducted routine audits to ensure compliance with safety protocols.
  • Collaborated with team members to develop effective loss prevention strategies.
  • Trained new associates on asset protection procedures and best practices.
  • Investigated incidents of theft or fraud, compiling detailed reports for management.
  • Utilized surveillance equipment to monitor store activities and identify suspicious behaviors.
  • Assisted in implementing inventory control measures to enhance accuracy and reduce shrinkage.
  • Engaged customers and employees to foster a culture of safety and security awareness.
  • Patrolled store departments to check for suspicious activities.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports outlining activities and results.
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
  • Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
  • Improved store safety for employees and customers through regular risk assessments and hazard identification.
  • Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
  • Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
  • Conducted internal investigations, interviewing staff members suspected of theft or misconduct to determine appropriate actions.
  • Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
  • Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
  • Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Contacted local authorities and apprehended shoplifters.
  • Checked CCTV for evidence of shoplifting.
  • Implemented loss prevention strategies and programs to minimize shrinkage.
  • Ensured compliance with company policies by auditing operational procedures and providing constructive feedback to improve overall performance.
  • Maintained detailed records of all incidents involving asset loss or shrinkage, supporting data-driven decision-making for future prevention efforts.
  • Kept patrons and employees safe and from criminal activity.
  • Enhanced team effectiveness through comprehensive training sessions on loss prevention techniques and protocols.
  • Reduced inventory shrinkage by implementing effective asset protection strategies and processes.
  • Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
  • Conducted external investigations by collaborating with neighboring retailers, sharing information on known criminals and organized retail crime groups to safeguard the local business community.
  • Promoted a culture of accountability among employees through regular performance evaluations focused on asset protection metrics.
  • Developed and implemented emergency response procedures, significantly improving preparedness for various scenarios.
  • Maintained detailed logs of all security-related incidents, providing valuable data for analysis and improvement.
  • Streamlined surveillance operations, ensuring comprehensive coverage of high-risk areas.
  • Fostered culture of accountability and vigilance among staff, reducing instances of internal theft.
  • Advised on layout of high-value items to minimize risk of theft, leading to noticeable reduction in losses.
  • Reduced shrinkage significantly by implementing and monitoring strict access controls and surveillance systems.
  • Conducted risk assessments for new product lines, ensuring robust protection strategies are in place before launch.
  • Monitored CCTV footage to quickly identify and address suspicious activities, safeguarding store assets.
  • Improved asset recovery rates with meticulous documentation and tracking of inventory discrepancies.
  • Implemented innovative loss prevention techniques, setting new standard for asset protection in organization.
  • Coordinated with law enforcement and legal teams on cases of theft and fraud, leading to successful resolution of incidents.
  • Collaborated with store management to align security measures with overall business objectives.
  • Conducted daily floor walks to identify potential security risks, enhancing overall store safety.
  • Leveraged analytics to identify patterns in theft and fraud, enabling proactive measures to deter such activities.
  • Improved staff compliance with security protocols through engaging and informative training sessions.
  • Conducted thorough investigations into reported incidents, compiling evidence for actionable insights.
  • Partnered with external security vendors to enhance surveillance and alarm systems, significantly improving store security.
  • Enhanced customer trust by promptly addressing their concerns related to security and safety.
  • Enhanced team's knowledge on loss prevention strategies through regular training sessions, improving store's security posture.
  • Optimized use of security technology by customizing settings to meet specific needs of store.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Implemented and maintained loss prevention programs in close collaboration with store management.
  • Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
  • Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
  • Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
  • Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
  • Enhanced training processes for both clients and departments to increase overall functionality.
  • Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
  • Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
  • Utilized various hand and power tools to secure premises and increase protection.

Pharmacy Technician

Walgreens
11.2023 - 05.2024
  • Ensured consistent availability of medications and supplies through effective inventory management.
  • Maintained cleanliness and organization of pharmacy work areas to enhance workflow efficiency.
  • Operated pharmacy software systems for prescription management and patient record keeping.
  • Collaborated with healthcare team members to coordinate patient care activities efficiently.
  • Educated customers on proper medication usage and potential side effects effectively.
  • Trained new staff on operational procedures and customer service standards within the pharmacy setting.
  • Addressed queries from customers and healthcare professionals through phone interactions.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Optimized labeling and packaging processes to support pharmacists.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Streamlined prescription processing with accurate data entry and verification of patient information.

Pharmacy Technician

Walmart
01.2021 - 03.2024
  • Maintained compliance with pharmacy standards while accurately handling prescription orders.
  • Assisted pharmacists in patient consultations, providing medication information and guidance.
  • Managed inventory levels effectively, restocking medications and supplies as needed.
  • Maintained cleanliness and organization of pharmacy work areas to enhance workflow efficiency.
  • Operated pharmacy software systems for prescription management and patient record keeping.
  • Collaborated with healthcare team members to coordinate patient care activities efficiently.
  • Educated customers on proper medication usage and potential side effects effectively.
  • Trained new staff on operational procedures and customer service standards within the pharmacy setting.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Collected co-payments or full payments from customers.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
  • Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
  • Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
  • Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
  • Participated in community health events, representing pharmacy and providing valuable health information.
  • Streamlined drug distribution processes, reducing wait times for patients.
  • Improved pharmacy operations efficiency with meticulous record-keeping of patient information and prescriptions.
  • Provided critical support in emergency situations, quickly gathering necessary medications.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Developed patient education materials on medication management, contributing to community health awareness.
  • Utilized pharmacy management software to process prescriptions efficiently.
  • Supported insurance claim processing, facilitating smoother patient transactions.
  • Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
  • Contributed to team meetings, offering insights for optimizing workflow and patient service.
  • Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
  • Managed medication inventory, ensuring availability of all necessary drugs.
  • Conducted routine checks of pharmaceutical stocks to maintain quality control.
  • Educated patients on medication usage and precautions, enhancing patient understanding and safety.
  • Assisted in management of prescription deliveries, improving patient convenience.
  • Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
  • Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
  • Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
  • Engaged in continuous learning to stay updated on pharmaceutical practices and products.
  • Resolved third-party billing, computer system and customer service issues.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Managed opening and closing duties for pharmacy.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Developed and implemented improvements to pharmacy organization system.
  • Coordinated verification and filling of more than Number daily prescriptions in high-volume Type pharmacy environment.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Liaised with other pharmacies to eliminate issues related to product expiration.

Jewelry Sales Associate

TJX Companies
01.2015 - 03.2019
  • Supported clients in selecting jewelry suitable for various occasions and tastes.
  • Maintained product displays to enhance visual appeal and promote sales.
  • Shared in-depth knowledge to guide customers on maintaining and understanding jewelry features.
  • Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
  • Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
  • Handled customer inquiries and resolved issues promptly to foster positive shopping experiences.
  • Monitored inventory levels and organized stockroom for optimal product accessibility.
  • Trained new associates on sales techniques, store policies, and customer service standards.
  • Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
  • Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Resolved customer issues promptly and professionally, ensuring continued patronage from satisfied clients.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Collaborated with fellow sales associates to achieve team sales goals consistently each month.
  • Minimized loss due to theft or damage by implementing strict security measures throughout the showroom floor area.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Fostered a positive work atmosphere by collaborating effectively with colleagues, contributing towards overall team success rates in meeting sales objectives.
  • Promoted the store''s custom design services, resulting in increased orders for bespoke jewelry pieces.
  • Conducted regular audits of displayed items, maintaining an accurate representation of available products for clientele.
  • Exceeded personal sales targets regularly by employing upselling techniques and suggesting complementary accessories during transactions.
  • Expanded store offerings by keeping abreast of industry trends and sourcing unique pieces that appealed to diverse clientele tastes.
  • Streamlined inventory management processes to ensure accurate stock levels and easy access to merchandise.
  • Skillfully negotiated deals with suppliers, securing attractive pricing options while maintaining exceptional quality standards.
  • Enhanced store reputation through effective communication and relationship-building with clients.
  • Assisted in the training and mentoring of new hires, sharing best practices and knowledge to develop a strong sales team.
  • Increased repeat business by cultivating strong rapport with customers and offering tailored advice on product selection.
  • Developed comprehensive understanding of client preferences, allowing for targeted marketing efforts that led to higher revenue generation.
  • Conducted daily sales reports to track performance and identify trends, improving future sales strategies.
  • Utilized social media platforms to showcase new arrivals, attracting broader audience.
  • Resolved customer complaints with empathy and efficiency, ensuring their satisfaction and loyalty.
  • Developed comprehensive knowledge of gemstones and metals, becoming go-to resource for both customers and colleagues.
  • Negotiated with suppliers to secure better pricing, increasing store's profit margins without sacrificing quality.
  • Fostered welcoming store environment, contributing to significant increase in repeat customers.
  • Implemented client follow-up system, strengthening customer relationships and encouraging feedback.
  • Maintained high level of professionalism and product knowledge, setting standard for sales team.
  • Trained new associates in sales techniques and product knowledge, raising overall team's performance.
  • Built personal clientele list by providing exceptional service, securing repeat business and referrals.
  • Customized marketing materials to target specific customer demographics, effectively increasing reach.
  • Managed inventory efficiently, ensuring all pieces were accounted for and securely stored, reducing loss.
  • Provided detailed product knowledge to customers, enhancing their shopping experience and boosting confidence in their purchases.
  • Increased sales through personalized customer interaction and understanding their specific jewelry preferences.
  • Engaged with customers to understand their needs, leading to more effective and personalized sales pitches.
  • Adapted quickly to new product lines and trends, keeping store's offerings fresh and appealing.
  • Collaborated with management team to improve overall sales strategies and store operations.
  • Streamlined checkout process, making transactions smoother and faster for customers.
  • Organized promotional events that significantly increased foot traffic on traditionally slow days.
  • Enhanced store presentation by creatively arranging display cases, drawing attention to premium pieces.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created positive impression of business.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Used in-store system to locate inventory and place special orders for customers.
  • Wrapped department products.
  • Performed cash, card, and check transactions to complete customer purchases.

Cpht

Carteret General Hospital
06.2010 - 06.2018
  • Showcased self-motivation and commitment to tasks.
  • Worked effectively in fast-paced environments.
  • Adapted seamlessly to individual and collaborative work environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong verbal and written communication skills.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team efforts to streamline operational processes.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Medical Terminology

Carteret Community College , Morehead City, NC

Certificate - Phlebotomy

Carteret Community College , Morehead City, NC
07.2014

Advanced Placement Courses - General Studies

East Carteret High School, Beaufort, NC
06.1994

Timeline

Dining Room Server - Chic Fil a
04.2025 - Current
Bakery Clerk - Panera
01.2024 - 06.2025
Pharmacy Technician - Walgreens
11.2023 - 05.2024
Pharmacy Technician - Walmart
01.2021 - 03.2024
Asset Protection Associate - Walmart
01.2019 - 06.2024
Jewelry Sales Associate - TJX Companies
01.2015 - 03.2019
Cpht - Carteret General Hospital
06.2010 - 06.2018
Carteret Community College - , Medical Terminology
Carteret Community College - Certificate, Phlebotomy
East Carteret High School - Advanced Placement Courses , General Studies

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Deborah Long