Deborah Lubin
Brooklyn,New York
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Warehouse Worker
Amazon
10.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
Retail Worker
Cookies Department Store
08.2023 - 02.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Customer Service Representative
Go on Istitute
03.2022 - 11.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
Education
Associate in Computer Science -
INUKA University of Technology
HaitiHigh School Diploma -
College Marie Regine
Haiti07.2019
Skills
- Incoming Call Management
- MS Office Applications
- Data Entry
- Positive Attitude
- Problem-solving skills
Languages
English
Professional Working
Creole
Native or Bilingual
French
Native or Bilingual
Timeline
Warehouse Worker
Amazon
10.2023 - Current
Retail Worker
Cookies Department Store
08.2023 - 02.2024
Customer Service Representative
Go on Istitute
03.2022 - 11.2022
Associate in Computer Science -
INUKA University of Technology
High School Diploma -
College Marie Regine
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