Deborah Lymer
Clayton,NC
Summary
Assisted customers in selecting furniture to meet their needs. Supported sales team in achieving monthly targets. Provided product knowledge to enhance customer experience.
Overview
5
5
years of professional experience
Work History
Furniture Sales Associate
Klaussner Home Furnishings
Raleigh, NC
01.2010 - 2020
- In home design service for customers, prepare showroom for walk in sales, customer service, write sales orders, follow up with orders, schedule deliveries, and solve problems that occur in the selling process and delivery.
- I was ranked # 3 for 2017 out of 9 sales reps. I make my sales goals every month. I sold over $500,000 last year.
- I can demonstrate sales and design abilities. I have great communication skills with customers and can build a relationship to find out what exactly they are looking for in their home.
Product Specialist
ASHLEY FURNITURE
Raleigh, NC
07.2009 - 12.2010
- Commissioned furniture sales and home design. Ranked among the top 10 sales representatives. The Ashley location I was working for went out of business.
Sales/Interior Design
BASSETT FURNITURE DIRECT
Raleigh, NC
01.2006 - 01.2009
- Achieved record sales with a sales floor of 10 representatives. Offered clients an "in-house" sales call, designing accessories, rugs and window treatments as bonus additions. Successfully marketed new product lines to existing clients.
Education
Associate in Business - undefined
Kings College Business Graduate
Charlotte, NCSkills
- Microsoft Office, Answering phones and handling customer service issues
- Furniture Sales
Assessments
- Sales: Influence & Negotiation — Familiar
- June 2020
- Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
- Full results: Familiar
- Receptionist — Familiar
- October 2019
- Using basic scheduling, attention to detail, and organizational skills in an office setting.
- Customer Service Fit — Proficient
- September 2019
- Measures the traits that are important for high-quality customer service.
- Full results: Proficient
- Customer Focus & Orientation — Proficient
- May 2020
- Responding to customer situations with sensitivity.
- Written Communication — Completed
- Best practices for writing, including grammar, style, clarity, and brevity.
- Full results: Completed
- Work Style: Reliability — Highly Proficient
- November 2019
- Tendency to be dependable and come to work.
- Full results: Highly Proficient
- Front Desk Agent (Hotel) — Proficient
- July 2020
- Selecting hotel rooms based on verbal requests and identifying errors in hotel data.
- Filing & Organization — Proficient
- Arranging and managing information or materials using a set of rules.
- Following Directions — Highly Proficient
- Following multi-step instructions.
- Verbal Communication — Highly Proficient
- February 2020
- Speaking clearly, correctly, and concisely.
- Logic & Critical Thinking — Completed
- February 2019
- Measures a candidate’s ability to use logical approaches when solving problems.
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Furniture Sales Associate
Klaussner Home Furnishings
01.2010 - 2020
Product Specialist
ASHLEY FURNITURE
07.2009 - 12.2010
Sales/Interior Design
BASSETT FURNITURE DIRECT
01.2006 - 01.2009
Associate in Business - undefined
Kings College Business Graduate