Deborah Marti
Davie
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
Ella Cafe
07.2024 - 05.2025
- Supervised daily operations, including opening and closing procedures, to ensure smooth and efficient store functioning.
- Oversaw inventory management by monitoring stock levels, placing supply orders, and receiving deliveries to prevent shortages or overstock.
- Prepare accurate bank deposits and reconcile cash drawers, maintaining accountability for all financial transactions.
- Created and managed weekly employee schedules, ensuring appropriate staffing levels based on business needs.
- Trained and onboarded new team members, promoting consistent service standards and fostering a positive work environment.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
FOH Team Member
Sovereign
02.2024 - 07.2024
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Performed opening and closing procedures, such as restocking, and cleaning.
- Provided excellent customer service by greeting customers and offering assistance.
- Operated cash registers and handled cash and card transactions.
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
- Maintained an efficient workflow by restocking supplies as needed throughout the day.
- Presented and explained drink menu, answering questions to educate customers.
- Demonstrated strong organizational skills when stocking inventory or prepping ingredients for drinks.
BRAND REPRESENTATIVE
Hollister
06.2023 - 03.2024
- Developed a deep understanding of the company's products and services in order to effectively communicate its value proposition.
- Created effective content marketing plans to enhance customer loyalty.
- Organized trade shows and conferences that showcased the company's products and services.
- Stocked and replenished merchandise according to store merchandising layouts.
- Applied problem-solving abilities when resolving customer issues or complaints in a timely manner.
- Accurately received, ticketed, and stocked merchandise.
- Demonstrated ability to remain composed under pressure during peak hours of business activity.
- Built relationships with customers by providing personalized shopping experiences through engaging conversations and attentive listening.
- Utilized effective time management techniques to prioritize tasks and meet tight deadlines.
- Demonstrated ability to increase sales performance by accurately assessing customer needs and suggesting appropriate merchandise.
Education
High School Diploma -
Florida Virtual High School
05-2025
High School Diploma -
McFatter Technical High School
06.2025
Medical Assisting -
McFatter Technical College
06.2025
Skills
- Cash handling
- Employee training
- Opening and closing procedures
- Schedule management
- Hiring and recruiting
- Documentation and reporting
- Supply ordering
- Shift leadership
- Quality Assurance
- Research
- Team building
- Task Prioritization
- Recordkeeping
- Multitasking
- Customer Relations
- Time Management
- Social Perceptiveness
- Organizational Skills
Certification
Certified Medical Administrative Assistant
Timeline
Shift Manager
Ella Cafe
07.2024 - 05.2025
FOH Team Member
Sovereign
02.2024 - 07.2024
BRAND REPRESENTATIVE
Hollister
06.2023 - 03.2024
High School Diploma -
Florida Virtual High School
High School Diploma -
McFatter Technical High School
Medical Assisting -
McFatter Technical College
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